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DAR Solutions LLP ©2023
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User Agreement

The text of this User Agreement contains all essential terms and conditions of the Agreement and is an offer of DAR Solutions LLP to enter into an Agreement with a third party under the terms and conditions specified in the text of the Agreement. The text of this User Agreement is, therefore, a public offer.

The proper acceptance of this offer shall be deemed to be the consecutive performance of the following actions by the third party:

Reading the terms and conditions of the User Agreement and all appendices thereto, including the Privacy Policy, available on the Rights Holder’s official website and published at:https://darlean.com/en/policy?region=kz

Entering reliable and up-to-date information, including first and last name, if applicable, unique login (email address/subscriber phone number), and contact phone number in the registration form located in the “Registration” tab of the Platform.

Clicking the “Register” button on the completed registration form.

Upon entering the User’s personal account, registration on the Platform is deemed to be completed, and the terms and conditions of this User Agreement are binding on the registered person.

If you do not agree with the terms and conditions of this User Agreement, do not register on the Platform and do not use its services.

DAR Solutions LLP, and the third party accepting the offer, have entered into this User Agreement as follows.

  1. TERMS AND DEFINITIONS

    1. In this User Agreement, unless otherwise expressly stated in the text, the following terms shall have the meanings given below:

    DAR Lean Online Platform (Platform) - a cloud-based software is operating via the Internet, owned by the Rights Holder, which allows Users to organize and manage operational processes, as well as teamwork of the User’s employees via the Platform. Five modules are available to work within the Platform: productivity tools, processes, planning, HR management, and reporting.

    Rights holder - DAR Solutions LLP, BIN 80640002352, legal address (business address): Republic of Kazakhstan, Almaty, Bostandyk district, Koktem-2 microdistrict, building 22, e-mail address: info-kz@darlean.com.

    User’s Personal Account – a set of protected Platform pages created as a result of the User’s registration, using which the User is able to access the functionality of the Platform, allowing the User to manage settings, edit the account, and perform other actions necessary to implement the functionality of the Platform within the authority granted to him.

    User - a legal entity or individual who has entered into this Agreement by accepting the offer, who uses the services of the Platform, who has the necessary legal status and capacity, and who has created the User’s Personal Account.

    Partner - a person engaged in providing services to the Rights Holder for the creation, operation, increase of the user base, expansion of functionality, as well as support for the Platform and any services based on agreements concluded with the Rights Holder, including for servicing its work processes.

    Administrator - a person authorized by the User to manage the administrative panel in the User’s Personal Account, responsible for managing the settings, editing the account, and performing actions necessary to use the platform’s functionality within the limits of his authority.

    Privacy Policy - a document, as amended and supplemented, which defines the procedure and conditions for the collection, use, storage, processing, protection, and privacy of the User’s data, including Personal Data, which forms an integral part of this User Agreement, and which is available at: https://darlean.com/en/policy?region=kz

    Referral Link - a link to the Platform provided to the User by the Administrator to register and make changes to the account by filling out the form in the Personal Account;

    Services - the services and tools available to Users through the Platform.

    Information - graphic and text materials (including comments, texts, etc.) uploaded (posted) by the User on the Platform.

    Agreement - this User Agreement, including any addenda to it.

    Parties - Rights Holder, User, Administrator.

    Electronic document - a document in which the information is presented in electronic digital form and certified by means of electronic digital signature (EDS).

    Electronic digital signature (EDS)- a set of electronic digital symbols created by means of electronic digital signature and confirming reliability of an electronic document, its belonging and invariability of its content.An electronic digital signature is created using certificates issued by the National Certification Center of the Republic of Kazakhstan (NCC RK) and confirms the legitimacy of the electronic document.

  2. SUBJECT OF THE AGREEMENT

    1. The Rights Holder shall grant the User, under the terms and conditions of this User Agreement, the right to use the Platform as well as the additional Services available therein.
    2. The functionality, interface, and any services provided on the Platform, including any Services, may be modified, supplemented, updated, may change the form and nature of functionality at any time without prior notice to the User, and therefore, their use is offered on an “as is” basis, that is, in the form and volume in which the Rights Holder provides them at the time of the User’s request. The Rights Holder shall have the right, at its sole discretion, to terminate (temporarily or permanently, in whole or in separate territories, to Users of all or certain categories, or models of devices and (or) operating systems, software products), the provision of support for the Platform, its parts, and (or) individual Services (or any individual functions within the Services) to all Users in general or an individual User, in particular, without prior notice.
    3. The Rights Holder shall have the right to restrict or prohibit (temporarily or permanently) the User’s access to the Platform, to its functionality, and (or) services if the User has violated ethical standards both in relation to employees of the Rights Holder and other Users or violated any other provisions of this User Agreement.
    4. By accepting this Agreement, the User, on his own behalf and/or on behalf of the legal entity he represents:
      -acknowledges that the digital signature used in DAR Lean products is equivalent to the handwritten signature of the signatory and entails the same legal consequences;
      -agrees that electronic documents signed with a digital signature and sent through DAR Lean products are recognized by the User as equivalent to documents signed with a handwritten signature and have the same legal consequences.
  3. REGISTRATION CONDITIONS

    1. The Rights Holder shall provide the User access to the Platform’s information before the User’s registration. The User, who has reached the majority, shall have the right to use the Platform’s services after registering in his personal account and entering into this Agreement.
    2. Implementation of the registration procedure on the Platform:
      1. when registering, the User shall provide reliable information necessary for using the Platform;
      2. successful registration by the User shall be deemed a complete and unconditional acceptance of this Agreement.
    3. If the User uses the Platform on behalf of a legal entity, he shall confirm his authority to act on behalf of that legal entity (hereinafter referred to as the “Administrator”), and such Administrator shall accept the term and conditions of this Agreement.
    4. The date of the Agreement shall be deemed to be a date of successful registration of the Administrator on the Platform, subject to the available functionality.
    5. Then the Administrator shall register the Users on behalf of a legal entity by successively having the User carry out all of the following specific actions:
      1. clicking on the Referral Link provided to the User by the Administrator. By such clicking, the User confirms his intention to use the Platform’s Service;
      2. reading the terms and conditions of the Agreement, accepting this Agreement, and successfully registering on the Platform.
    6. After registering, the User is given access to the User’s Personal Account using the email address or subscriber phone number, and a password is set up. When registering on the Platform, the User specifies a subscriber phone number. Further use of the Platform by the User constitutes unconditional acceptance of the terms and conditions of this Agreement.
    7. It is the responsibility of the Administrator and/or the User to ensure the security and safety of the password to third parties. If the password is lost or compromised and if third parties gain unauthorized access to the Personal Account, the Administrator and/or User shall immediately notify the Rights Holder at the email address: info-kz@darlean.com. Until such a notice is received, all actions taken using the Administrator and/or User’s Personal Account shall be deemed to have been accepted by the Administrator and/or User.
    8. The User undertakes not to use anyone else’s username and password to access the Platform and not to provide their verification data to other Users or third parties to access the Platform.
    9. The User is responsible for:
      -violation of the safety and storage of the password to the User’s digital signature and for damage that may arise due to unauthorized use of the User’s digital signature.
      -for all actions performed in DAR Lean under the User login.
      - lack of signing rights for the User who signed an electronic document with his digital signature on behalf of the User in DAR Lean.
    10. The Rights Holder does not check the validity of the User’s digital signature keys at the time of signing electronic documents in DAR Lean.
    11. Checking the validity of the User’s EDS keys at the time of signing electronic documents in DAR Lean is carried out by the NCA of the Republic of Kazakhstan.
  4. TERMS OF USE

    1. After successful registration, the User shall gain access to the Personal Account and be able to use all the platform’s functionality.
    2. The Rights Holder may at any time and at its sole discretion change the content of the Platform, the appearance, and colors of the pages, add and change the platform’s functionality. The Rights Holder, however, shall guarantee that such changes will not lead to a deterioration in the quality of the Platform. Information about such modifications shall be published on the Platform immediately prior to implementation.
    3. The User shall use the Platform and the Personal Account in good faith, without violating the laws of the Republic of Kazakhstan, the rights and freedoms of third parties, and the standards of morality and ethics.
    4. If the User has a claim against another User in connection with the latter’s use of the Platform, the User shall address the claim directly to that User and settle the claim independently and without the involvement of the rights holder.
  5. INTELLECTUAL PROPERTY AND LIMITS ON THE USE OF THE PLATFORM

    1. The Platform contains the results of intellectual activity owned by the Rights Holder.
    2. By using the Platform, the User acknowledges and agrees that all content on the Platform, and the structure of content on the Platform, are protected by copyright, trademark, and other intellectual property rights and that these rights are valid and protected in all forms, on all media and in relation to all technologies, whether currently existing or later developed or created. No rights to any content on the Platform, including but not limited to audiovisual works, images, methodological materials, or trademarks, shall be transferred to the User as a result of using the Platform and entering into the Agreement.
    3. Without prejudice to the universality of the foregoing provisions, the User acknowledges that the Platform contains the results of intellectual activity, protected rights, and other materials of third parties and that such rights belong to the Rights Holder. The User is prohibited from copying, modifying, changing, deleting, supplementing, publishing, transferring the objects of exclusive and personal non- property rights contained in the Platform, creating derivative works, making, or selling products based thereon, reproducing, displaying, or in any other way exercising or using such rights without the express permission of the Rights Holder.
    4. For the avoidance of doubt, the User is prohibited from:
      1. copying or otherwise using the software part of the Platform or the design of the Platform;
      2. modifying the software part of the Platform in any way, performing actions aimed at changing the functioning and operability of the Platform;
      3. insulting and otherwise violating the rights and freedoms of other users of the Platform, third parties, as well as groups of persons.
    5. The Rights Holder shall grant a limited, personal, non-exclusive, non-commercial, revocable, and non-transferable license to view the Platform’s content to anyone who has accepted all the terms and conditions of this Agreement. The User undertakes not to copy content from the Platform using automated systems (such as scripts, bots, spiders, scanners, etc.) or using other information extraction systems and technologies (frames, user data extraction masks) without the prior written permission of the Right Holder. No materials from the Platform may be copied, reproduced, modified, republished, uploaded, posted on third party products, transferred to third parties, or distributed in any form or by any means without the prior written consent of the Rights Holder except as expressly provided in this Agreement.
    6. The Rights Holder shall have the right to set limits on access to the Platform’s products, including setting time and quantitative limits in order to prevent unauthorized access to the Platform’s products by third parties.
  6. SUBSCRIPTION FEE AND PAYMENT PROCEDURE

    1. The Rights Holder hereby confirms that the use of the Platform for the 3 (three) months from the date of registration is free of charge.
    2. After the period specified in clause 6.1. of the Agreement, the Rights Holder may set a fee or extend the period of use of the Platform free of charge by publishing such information on the Payment page of the Platform.
    3. The cost of access to the Platform’s functionality may change at the discretion of the Rights Holder; however, a change in such cost shall not affect the cost of access to the Platform’s functionality for Users who have paid such cost in full at the previous price. The Rights Holder shall notify Users of changes to the Platform’s functionality by specifying the cost on the Platform.
    4. The purchase of access to the Platform’s functionality shall be for a certain period. At the same time, the User shall have the right to select the period for purchasing access to the functionality of the Platform (hereinafter referred to as the “Subscription Period”) in the relevant tab of the Platform.
    5. Payment for a subscription to access the Platform functionality shall be made through electronic payment system providers allowing payment by credit or debit cards of international payment systems.
    6. In terms of implementing the payment infrastructure, the Platform is based solely on the financial services of the Partners.
    7. The User agrees that the Rights Holder is not responsible for failures in operating the Partners’ payment systems.
    8. The Rights Holder shall not process the data of Users’ bank cards on its side and, moreover, shall not store such data on its side. The processing of card data entry and the payments themselves shall be carried out by the Partners.
    9. Payment obligations shall be considered to have been fulfilled by the User if the payment is authorized in the system. The proof of the payment shall be the payment system information about the payment made.
    10. The Rights Holder shall have no control over the electronic payment system and be not responsible for errors in such a payment system. If, as a result of such errors, the User’s money is debited, but the system does not authorize the payment, the obligation to return the funds to the User shall lie with the electronic payment system provider.
  7. PERSONAL DATA AND THEIR USE

    1. Personal data is stored by the Rights Holder in a database located in the Republic of Kazakhstan.
    2. All terms and conditions for collecting and processing personal data are described in the Right Holder’s Privacy Policy, which forms an integral part of this Agreement. At the same time, the User undertakes to read the Privacy Policy of the Rights Holder before using the Platform.
  8. LIABILITY

    1. If the User violates the terms and conditions of the Agreement, the law, standards of morality and ethics, or technical requirements, the Rights Holder shall have the right to block or delete the User’s Personal Account, prohibit, or restrict access to some or all of the functions of the Platform using the User’s Personal Account.
    2. In the cases stipulated in clause 8.1 of the Agreement, the User shall be refunded the payment made by the User minus the payment for the time of access to the Platform.
    3. If it is identified that the User has provided access to the Personal Account to third parties, the Rights Holder shall apply the measures set out in clause 8.1 of the Agreement at its discretion. In this case, the Rights Holder shall have the right to completely block the User’s access to the Personal Account, including those paid for in advance by the User.
    4. The Rights Holder shall not be liable for the performance of the Platform and does not guarantee the uninterrupted operation of the Platform. The Rights Holder also does not guarantee the safety of the information posted on the Platform and the possibility of uninterrupted access to the Platform.
    5. The User guarantees that all claims of rights holders/authors/contractors arising from the use of the Platform information by the User in contradiction with this Agreement shall be settled independently by the User, at his own expense. If the Rights Holder receives claims from third parties regarding illegal use of the intellectual property on the Platform, the User agrees to compensate all losses of the Rights Holder incurred as a result of such claims, and the Rights Holder also reserves the right to unilaterally terminate this Agreement by deleting the User’s profile.
  9. SPECIAL CONDITIONS

    1. The Platform may contain links to other websites on the Internet (third-party websites). The Rights Holder shall not check these third parties and their content for compliance with any requirements (authenticity, completeness, legality, etc.). The Rights Holder shall not be liable for any information or materials posted on third-party websites to which the User gains access in connection with the use of the Platform, including any opinions or statements expressed on third-party websites, advertisements, etc., as well as for the availability of such websites or content and the consequences of their use by the User.
    2. The Rights Holder does not guarantee that the Platform meets the User’s requirements and that access to the Platform will be uninterrupted, fast, reliable, or error-free. Software and hardware errors both on the side of the Rights Holder and on the side of the User, which made it impossible for the User to access the Platform, are force majeure circumstances and grounds for exemption from liability for non-fulfillment of obligations by the Rights Holder under the Agreement.
    3. The Rights Holder may at any time, at its sole discretion and without prior notice to the User, transfer all or part of its rights and obligations arising from this Agreement and other legal documents applicable to the legal relations between the parties to any third party.
    4. The Rights Holder shall be entitled to collect and use technical data and related information, including but not limited to technical data about external devices and software of the User’s device, system, and Platform. This information is collected periodically and is intended to facilitate the provision of software updates, technical support, and services (if any) relating to the Platform to the User.
    5. To improve and enhance the stability of the Platform, the Rights Holder shall have the right to collect, store and process statistical and other information about the User’s use of the Platform.
  10. DISCLAIMER OF WARRANTIES

    1. The Platform is provided to users on an “as is,” “as available,” and “with all faults” basis with no warranty of any kind, either express or implied. Subsidiaries, directors, employees, managers, agents, representatives, or vendors of the Rights Holder may not give express or implied warranties on behalf of the Rights Holder, including warranties regarding:
      a) services;
      b) Platform content;
      c) Users’ information;
      d) security of data transmission using the Platform products.
      Furthermore, the Rights Holder disclaims all express and implied warranties regarding the Platform’s suitability for specific purposes not defined in this Agreement, the commercial value, respect for property rights, protection against computer viruses, etc.
    2. The Rights Holder cannot guarantee the absence of errors and defects on the Platform, as well as uninterrupted access to the Platform, which may depend on the network connection, the User’s software and equipment, and other factors. The User agrees that he is solely responsible for using the Service and the Platform products. The Rights Holder cannot guarantee that the Platform products are fully available in all jurisdictions, therefore, the use of the Platform is permitted subject to the laws of the Republic of Kazakhstan.
    3. By using the Service and Platform products, the User hereby confirms that such use is legal in the User’s jurisdiction.
    4. The Rights Holder shall not be responsible for advertising materials distributed using the Service and Platform products, as well as for goods and services offered in accordance with these advertising materials.
    5. Information content of the Platform, changes in the design of the Platform, and changes in the prices of the fees may be made by the Rights Holder without prior notice to the Users.
  11. DISPUTE SETTLEMENT PROCEDURE

    1. Parties shall endeavor to settle all disputes, disagreements, and claims that may arise in connection with the execution, termination, or invalidation of this Agreement through negotiations. The party which has allegations and/or disputes shall send a notice indicating the claims and/or disputes that have arisen to the other party.
    2. If no response to the notice is received by the Party sending the notice within thirty (30) working days from the date of sending, or if the Parties fail to reach an agreement on the claims and/or disputes that have arisen, the dispute shall be subject to settlement in the courts at the location of the Rights Holder.
  12. AMENDMENT OF THE TERMS AND CONDITIONS

    1. The Rights Holder shall have the right to unilaterally amend the terms and conditions of the Agreement, with such amendments taking effect one (1) day after the publication of the new version of the Agreement.
    2. On each subsequent visit to the Platform prior to using the Personal Account, the User undertakes to read the new version of the Agreement. Continued use of the Platform and the User’s Personal Account shall constitute the User’s acceptance of the terms and conditions of the new version of this Agreement.
    3. If the User does not agree with the terms and conditions of the new version of the Agreement, he shall stop using the Platform.
  13. FINAL PROVISIONS

    1. A declaration that any Agreement provision is invalid or unenforceable shall not invalidate the other provisions of the Agreement.
    2. Inaction on the part of the Rights Holder in case of violation of the provisions of the Agreement by any User does not deprive the Rights Holder of the right to take appropriate actions later to protect its interests and intellectual rights to the Platform materials protected in accordance with the laws of the Republic of Kazakhstan.
    3. The User confirms that he has read, understands, and accepts all the provisions of the Agreement.
    4. This Agreement shall constitute a contract of an accession under the laws of the Republic of Kazakhstan. The terms and conditions of this Agreement shall be determined independently by the Rights Holder in accordance with the laws of the Republic of Kazakhstan and shall be accepted by the User, not otherwise, by acceding to this Agreement in its entirety.
    5. The User may obtain any clarification on the matters of interest by contacting the Rights Holder by email at info-kz@darlean.com.
User Agreement

The text of this User Agreement contains all essential terms and conditions of the Agreement and is an offer of PT Digital Interaktif Indonesia to enter into an Agreement with a third party under the terms and conditions specified in the text of the Agreement. The text of this User Agreement is, therefore, a public offer.

The proper acceptance of this offer shall be deemed to be the consecutive performance of the following actions by the third party:

  • Reading the terms and conditions of the User Agreement and all appendices thereto, including the Privacy Policy, available on the Rights Holder’s official website and published at:https://darlean.com/en/policy?region=id.
  • Entering reliable and up-to-date information, including first and last name, if applicable, unique login (email address/subscriber phone number), and contact phone number in the registration form located in the “Registration” tab of the Platform.
  • Clicking the “Register” button on the completed registration form.
  • Upon entering the User’s personal account, registration on the Platform is deemed to be completed, and the terms and conditions of this User Agreement are binding on the registered person.

If you do not agree with the terms and conditions of this User Agreement, do not register on the Platform and do not use its services.

PT Digital Interaktif Indonesia, and the third party accepting the offer, have entered into this User Agreement as follows.

  1. TERMS AND DEFINITIONS

    1. In this User Agreement, unless otherwise expressly stated in the text, the following terms shall have the meanings given below:

    DAR Lean Online Platform (Platform) - a cloud-based software is operating via the Internet, owned by the Rights Holder, which allows Users to organize and manage operational processes, as well as teamwork of the User’s employees via the Platform. Five modules are available to work within the Platform: productivity tools, processes, planning, HR management, and reporting.

    Rights holder – PT Digital Interaktif Indonesia, a limited liability company having its domicile in Tangerang, Indonesia.

    User’s Personal Account - a set of protected Platform pages created as a result of the User’s registration, using which the User is able to access the functionality of the Platform, allowing the User to manage settings, edit the account, and perform other actions necessary to implement the functionality of the Platform within the authority granted to him.

    User - a legal entity or individual who has entered into this Agreement by accepting the offer, who uses the services of the Platform, who has the necessary legal status and capacity, and who has created the User’s Personal Account.

    Partner - a person engaged in providing services to the Rights Holder for the creation, operation, increase of the user base, expansion of functionality, as well as support for the Platform and any services based on agreements concluded with the Rights Holder, including for servicing its work processes.

    Administrator - a person authorized by the User to manage the administrative panel in the User’s Personal Account, responsible for managing the settings, editing the account, and performing actions necessary to use the platform’s functionality within the limits of his authority.

    Privacy Policy - a document, as amended and supplemented, which defines the procedure and conditions for the collection, use, storage, processing, protection, and privacy of the User’s data, including Personal Data, which forms an integral part of this User Agreement, and which is available at: https://darlean.com/en/policy?region=id

    Referral Link - a link to the Platform provided to the User by the Administrator to register and make changes to the account by filling out the form in the Personal Account.

    Services - the services and tools available to Users through the Platform.

    Information - graphic and text materials (including comments, texts, etc.) uploaded (posted) by the User on the Platform.

    Agreement - this User Agreement, including any addenda to it.

    Parties - Rights Holder (including the Parent Company), User, Administrator.

  2. SUBJECT OF THE AGREEMENT

    1. The Rights Holder shall grant the User, under the terms and conditions of this User Agreement, the right to use the Platform as well as the additional Services available therein.
    2. The functionality, interface, and any services provided on the Platform, including any Services, may be modified, supplemented, updated, may change the form and nature of functionality at any time without prior notice to the User, and therefore, their use is offered on an “as is” basis, that is, in the form and volume in which the Rights Holder provides them at the time of the User’s request. The Rights Holder shall have the right, at its sole discretion, to terminate (temporarily or permanently, in whole or in separate territories, to Users of all or certain categories, or models of devices and (or) operating systems, software products), the provision of support for the Platform, its parts, and (or) individual Services (or any individual functions within the Services) to all Users in general or an individual User, in particular, without prior notice.
    3. The Rights Holder shall have the right to restrict or prohibit (temporarily or permanently) the User’s access to the Platform, to its functionality, and (or) services if the User has violated ethical standards both in relation to employees of the Rights Holder and other Users or violated any other provisions of this User Agreement.
  3. REGISTRATION CONDITIONS

    1. The Rights Holder shall provide the User access to the Platform’s information before the User’s registration. The User, who has reached the majority, shall have the right to use the Platform’s services after registering in his personal account and entering into this Agreement.
    2. Implementation of the registration procedure on the Platform:
      1. when registering, the User shall provide reliable information necessary for using the Platform.
      2. successful registration by the User shall be deemed a complete and unconditional acceptance of this Agreement.
    3. If the User uses the Platform on behalf of a legal entity, he shall confirm his authority to act on behalf of that legal entity (hereinafter referred to as the “Administrator”), and such Administrator shall accept the term and conditions of this Agreement.
    4. The date of the Agreement shall be deemed to be a date of successful registration of the Administrator on the Platform, subject to the available functionality.
    5. Then the Administrator shall register the Users on behalf of a legal entity by successively having the User carry out all of the following specific actions:
      1. clicking on the Referral Link provided to the User by the Administrator. By such clicking, the User confirms his intention to use the Platform’s Service.
      2. reading the terms and conditions of the Agreement, accepting this Agreement, and successfully registering on the Platform.
    6. After registering, the User is given access to the User’s Personal Account using the email address or subscriber phone number, and a password is set up. When registering on the Platform, the User specifies a subscriber phone number. Further use of the Platform by the User constitutes unconditional acceptance of the terms and conditions of this Agreement.
    7. It is the responsibility of the Administrator and/or the User to ensure the security and safety of the password to third parties. If the password is lost or compromised and if third parties gain unauthorized access to the Personal Account, the Administrator and/or User shall immediately notify the Rights Holder at the email address: support@darlean.id.. Until such a notice is received, all actions taken using the Administrator and/or User’s Personal Account shall be deemed to have been accepted by the Administrator and/or User.
    8. The User undertakes not to use anyone else’s username and password to access the Platform and not to provide their verification data to other Users or third parties to access the Platform.
  4. TERMS OF USE

    1. After successful registration, the User shall gain access to the Personal Account and be able to use all of the platform’s functionality.
    2. The Rights Holder may at any time and at its sole discretion change the content of the Platform, the appearance, and colors of the pages, add and change the platform’s functionality. The Rights Holder, however, shall guarantee that such changes will not lead to a deterioration in the quality of the Platform. Information about such modifications shall be published on the Platform immediately prior to implementation.
    3. The User shall use the Platform and the Personal Account in good faith, without violating the laws of the Republic of Indonesia, the rights and freedoms of third parties, and the standards of morality and ethics.
    4. If the User has a claim against another User in connection with the latter’s use of the Platform, the User shall address the claim directly to that User and settle the claim independently and without the involvement of the rights holder.
  5. INTELLECTUAL PROPERTY AND LIMITS ON THE USE OF THE PLATFORM

    1. The Platform contains the results of intellectual activity owned by the Rights Holder.
    2. By using the Platform, the User acknowledges and agrees that all content on the Platform, and the structure of content on the Platform, are protected by copyright, trademark, and other intellectual property rights and that these rights are valid and protected in all forms, on all media and in relation to all technologies, whether currently existing or later developed or created. No rights to any content on the Platform, including but not limited to audiovisual works, images, methodological materials, or trademarks, shall be transferred to the User as a result of using the Platform and entering into the Agreement.
    3. Without prejudice to the universality of the foregoing provisions, the User acknowledges that the Platform contains the results of intellectual activity, protected rights, and other materials of third parties and that such rights belong to the Rights Holder. The User is prohibited from copying, modifying, changing, deleting, supplementing, publishing, transferring the objects of exclusive and personal non- property rights contained in the Platform, creating derivative works, making, or selling products based thereon, reproducing, displaying, or in any other way exercising or using such rights without the express permission of the Rights Holder.
    4. For the avoidance of doubt, the User is prohibited from:
      1. copying or otherwise using the software part of the Platform or the design of the Platform.
      2. modifying the software part of the Platform in any way, performing actions aimed at changing the functioning and operability of the Platform.
      3. insulting and otherwise violating the rights and freedoms of other users of the Platform, third parties, as well as groups of persons.
    5. The Rights Holder shall grant a limited, personal, non-exclusive, non-commercial, revocable, and non-transferable license to view the Platform’s content to anyone who has accepted all the terms and conditions of this Agreement. The User undertakes not to copy content from the Platform using automated systems (such as scripts, bots, spiders, scanners, etc.) or using other information extraction systems and technologies (frames, user data extraction masks) without the prior written permission of the Right Holder. No materials from the Platform may be copied, reproduced, modified, republished, uploaded, posted on third-party products, transferred to third parties, or distributed in any form or by any means without the prior written consent of the Rights Holder except as expressly provided in this Agreement.
    6. The Rights Holder shall have the right to set limits on access to the Platform’s products, including setting time and quantitative limits in order to prevent unauthorized access to the Platform’s products by third parties.
  6. SUBSCRIPTION FEE AND PAYMENT PROCEDURE

    1. The Rights Holder hereby confirms that the use of the Platform for 30 (thirty) days from the date of registration is free of charge.
    2. After the period specified in clause 6.1. of the Agreement, the Rights Holder will set a fee for use of the Platform by publishing such information on the Payment page of the Platform.
    3. The cost of access to the Platform’s functionality may change at the discretion of the Rights Holder; however, a change in such cost shall not affect the cost of access to the Platform’s functionality for Users who have paid such cost in full at the previous price. The Rights Holder shall notify Users of changes to the Platform’s functionality by specifying the cost on the Platform.
    4. The purchase of access to the Platform’s functionality shall be for a certain period. At the same time, the User shall have the right to select the period for purchasing access to the functionality of the Platform (hereinafter referred to as the “Subscription Period”) in the relevant tab of the Platform.
    5. Payment for a subscription to access the Platform functionality shall be made through electronic payment system providers allowing payment by credit or debit cards of international payment systems.
    6. In terms of implementing the payment infrastructure, the Platform is based solely on the financial services of the Partners.
    7. The User agrees that the Rights Holder is not responsible for failures in operating the Partners’ payment systems.
    8. The Rights Holder shall not process the data of Users’ bank cards on its side and, moreover, shall not store such data on its side. The processing of card data entry and the payments themselves shall be carried out by the Partners.
    9. Payment obligations shall be considered to have been fulfilled by the User if the payment is authorized in the system. The proof of the payment shall be the payment system information about the payment made.
    10. The Rights Holder shall have no control over the electronic payment system and be not responsible for errors in such a payment system. If, as a result of such errors, the User’s money is debited, but the system does not authorize the payment, the obligation to return the funds to the User shall lie with the electronic payment system provider.
  7. PERSONAL DATA AND THEIR USE

    1. Personal data is stored by the Rights Holder in a database located in the Republic of Kazakhstan.
    2. All terms and conditions for collecting and processing personal data are described in the Right Holder’s Privacy Policy, which forms an integral part of this Agreement. At the same time, the User undertakes to read the Privacy Policy of the Rights Holder before using the Platform.
  8. LIABILITY

    1. If the User violates the terms and conditions of the Agreement, the law, standards of morality and ethics, or technical requirements, the Rights Holder shall have the right to block or delete the User’s Personal Account, prohibit, or restrict access to some or all of the functions of the Platform using the User’s Personal Account.
    2. In the cases stipulated in clause 8.1 of the Agreement, the User shall be refunded the payment made by the User minus the payment for the time of access to the Platform.
    3. If it is identified that the User has provided access to the Personal Account to third parties, the Rights Holder shall apply the measures set out in clause 8.1 of the Agreement at its discretion. In this case, the Rights Holder shall have the right to completely block the User’s access to the Personal Account, including those paid for in advance by the User.
    4. The Rights Holder shall not be liable for the performance of the Platform and does not guarantee the uninterrupted operation of the Platform. The Rights Holder also does not guarantee the safety of the information posted on the Platform and the possibility of uninterrupted access to the Platform.
    5. The User guarantees that all claims of rights holders/authors/contractors arising from the use of the Platform information by the User in contradiction with this Agreement shall be settled independently by the User, at his own expense. If the Rights Holder receives claims from third parties regarding illegal use of the intellectual property on the Platform, the User agrees to compensate all losses of the Rights Holder incurred as a result of such claims, and the Rights Holder also reserves the right to unilaterally terminate this Agreement by deleting the User’s profile.
  9. SPECIAL CONDITIONS

    1. The Platform may contain links to other websites on the Internet (third-party websites). The Rights Holder shall not check these third parties and their content for compliance with any requirements (authenticity, completeness, legality, etc.). The Rights Holder shall not be liable for any information or materials posted on third-party websites to which the User gains access in connection with the use of the Platform, including any opinions or statements expressed on third-party websites, advertisements, etc., as well as for the availability of such websites or content and the consequences of their use by the User.
    2. The Rights Holder does not guarantee that the Platform meets the User’s requirements and that access to the Platform will be uninterrupted, fast, reliable, or error-free. Software and hardware errors both on the side of the Rights Holder and on the side of the User, which made it impossible for the User to access the Platform, are force majeure circumstances and grounds for exemption from liability for non-fulfillment of obligations by the Rights Holder under the Agreement.
    3. The Rights Holder may at any time, at its sole discretion and without prior notice to the User, transfer all or part of its rights and obligations arising from this Agreement and other legal documents applicable to the legal relations between the parties to any third party.
    4. The Rights Holder shall be entitled to collect and use technical data and related information, including but not limited to technical data about external devices and software of the User’s device, system, and Platform. This information is collected periodically and is intended to facilitate the provision of software updates, technical support, and services (if any) relating to the Platform to the User.
    5. To improve and enhance the stability of the Platform, the Rights Holder shall have the right to collect, store and process statistical and other information about the User’s use of the Platform.
  10. DISCLAIMER OF WARRANTIES

    1. The Platform is provided to users on an “as is,” “as available,” and “with all faults” basis with no warranty of any kind, either express or implied. Subsidiaries, directors, employees, managers, agents, representatives, or vendors of the Rights Holder may not give express or implied warranties on behalf of the Rights Holder, including warranties regarding:
      a) services;
      b) Platform content;
      c) Users’ information;
      d) security of data transmission using the Platform products.
      Furthermore, the Rights Holder disclaims all express and implied warranties regarding the Platform’s suitability for specific purposes not defined in this Agreement, the commercial value, respect for property rights, protection against computer viruses, etc.
    2. The Rights Holder cannot guarantee the absence of errors and defects on the Platform, as well as uninterrupted access to the Platform, which may depend on the network connection, the User’s software and equipment, and other factors. The User agrees that he is solely responsible for using the Service and the Platform products. The Rights Holder cannot guarantee that the Platform products are fully available in all jurisdictions, therefore, the use of the Platform is permitted subject to the laws of the Republic of Indonesia.
    3. By using the Service and Platform products, the User hereby confirms that such use is legal in the User’s jurisdiction.
    4. The Rights Holder shall not be responsible for advertising materials distributed using the Service and Platform products, as well as for goods and services offered in accordance with these advertising materials.
    5. Information content of the Platform, changes in the design of the Platform, and changes in the prices of the fees may be made by the Rights Holder without prior notice to the Users.
  11. DISPUTE SETTLEMENT PROCEDURE

    1. Parties shall endeavor to settle all disputes, disagreements, and claims that may arise in connection with the execution, termination, or invalidation of this Agreement through negotiations. The party which has allegations and/or disputes shall send a notice indicating the claims and/or disputes that have arisen to the other party.
    2. If no response to the notice is received by the Party sending the notice within thirty (30) working days from the date of sending, or if the Parties fail to reach an agreement on the claims and/or disputes that have arisen, the dispute shall be subject to settlement in the courts at the location of the Rights Holder.
  12. AMENDMENT OF THE TERMS AND CONDITIONS

    1. The Rights Holder shall have the right to unilaterally amend the terms and conditions of the Agreement, with such amendments taking effect one (1) day after the publication of the new version of the Agreement.
    2. On each subsequent visit to the Platform prior to using the Personal Account, the User undertakes to read the new version of the Agreement. Continued use of the Platform and the User’s Personal Account shall constitute the User’s acceptance of the terms and conditions of the new version of this Agreement.
    3. If the User does not agree with the terms and conditions of the new version of the Agreement, he shall stop using the Platform.
  13. FINAL PROVISIONS

    1. A declaration that any Agreement provision is invalid or unenforceable shall not invalidate the other provisions of the Agreement.
    2. Inaction on the part of the Rights Holder in case of violation of the provisions of the Agreement by any User does not deprive the Rights Holder of the right to take appropriate actions later to protect its interests and intellectual rights to the Platform materials protected in accordance with the laws of the Republic of Indonesia.
    3. The User confirms that he has read, understands, and accepts all the provisions of the Agreement.
    4. This Agreement shall constitute a contract of an accession under the laws of the Republic of Indonesia. The terms and conditions of this Agreement shall be determined independently by the Rights Holder in accordance with the laws of the Republic of Indonesia and shall be accepted by the User, not otherwise, by acceding to this Agreement in its entirety.
    5. The User may obtain any clarification on the matters of interest by contacting the Rights Holder by email at support@darlean.id
Terms and Conditions for the use of the DAR Lean Platform of DAR TECH Limited
  1. Preamble

    1. This Terms and Conditions (“T&C”) applies to the use of the "DAR Lean"-Platform available via the address https://app.darlean.com(“DAR Lean”) from DAR TECH Limited, HE409398, Themistokli Dervi 3, JULIA HOUSE, 1066, Nicosia, Cyprus (“DAR TECH”) including all videos, recordings, sounds, texts, graphics and other materials sent, received, stored or otherwise displayed on the “DAR Lean” Platform.
    2. By accessing or using "DAR Lean" services, a user automatically agrees to the T&C, whether or not the user has entered into a contract with DAR TECH. If the user does not agree to the T&C in full, he/she is prohibited from accessing the "DAR Lean" Platform and using the content and services offered there.
    3. To use the "DAR Lean"-Platform, the user must be 18 years old and an Entrepreneur / Business Owner. Contracts are not concluded with consumers.
    4. The User expressly acknowledges that DAR TECH already objects to all deviating regulations in an order or in other business documents of the user.
  2. Definitions

    1. The definitions used in this T&C refer exclusively to this T&C and do not affect the definitions in DAR TECH's Privacy Policy or other documents. In this T&C, unless otherwise expressly stated in the text, the following terms shall have the meanings given below:
      • DAR Lean Platform:a cloud-based internet platform operated by DAR TECH under the web address https://app.darlean.com, which allows users to organise and manage operational processes as well as teamwork, including, inter alia, productivity tools, processes, planning, HR management and reporting.
      • User:a legal or natural person who uses the services of the Platform, regardless of whether the user has registered or there is a contractual relationship between the contracting parties.
      • Entrepreneurs or business owners:natural or legal persons or partnerships with legal capacity for whom the contract in question is part of the operation of their business. Businesses are any permanent organisations of independent economic activity, even if they are not profit-oriented.
      • Contracting Parties:This is understood to mean DAR TECH and the User jointly. This applies irrespective of whether a contractual relationship has already been established between the User and DAR TECH or not.
      • User’s Personal Account:a set of protected Platform pages created as a result of the User’s registration, using which the User is able to access the functionality of the Platform, allowing the User to manage settings, edit the account, and perform other actions necessary to implement the functionality of the Platform within the authority granted to him.
      • Administrator:a person authorised by the User to manage the administrative panel in the User’s Personal Account, responsible for managing the settings, editing the account, and performing actions necessary to use the platform’s functionality within the limits of his authority.
      • Privacy Policy:a document, as amended and supplemented, which defines the procedure and conditions for the collection, use, storage, processing, protection, and privacy of the User’s data, including Personal Data, which forms an integral part of this User Agreement, and which is available at: https://darlean.com/en/policy?region=ww.
      • Referral Link:a link to the Platform provided to the User by the Administrator to register and make changes to the account by filling out the form in the Personal Account.
      • Services: the services and tools available to Users through the Platform.
      • General Data Protection Regulation (GDPR): General Data Protection Regulation or GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC as last published.
      • Personal Data: any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  3. TERMS OF USE

    1. DAR TECH shall grant the User, under the T&C, the right to use the “DAR Lean” Platform as well as the additional Services available therein.
    2. The "DAR Lean" platform is a fee-based online platform of DAR TECH that offers various "DAR Lean" services. In order to use the "DAR Lean" services on the platform, users must meet certain technical requirements and possibly pay a fee for a certain duration. A separate contract between DAR TECH and the User will be concluded when the use of the Platform starts. The conditions in these T&Cs apply to all contracts between DAR TECH and the Users as well as to any use of the Platform. Any deviating agreements must be recorded in writing.
    3. The functionality, interface, and any services provided on the Platform, including any Services, may be modified, supplemented, updated, may change the form and nature of functionality at any time without prior notice to the User, and therefore, their use is offered on an “as is” basis, that is, in the form and volume in which DAR TECH provides them at the time of the User’s request. DAR TECH shall have the right, at its sole discretion, to terminate (temporarily or permanently, in whole or in separate territories, to Users of all or certain categories, or models of devices and (or) operating systems, software products), the provision of support for the Platform, its parts, and (or) individual Services (or any individual functions within the Services) to all Users in general or an individual User, in particular, without prior notice.
    4. DAR TECH shall have the right to restrict or prohibit (temporarily or permanently) the User’s access to the Platform, to its functionality, and (or) services if the User has violated ethical standards both in relation to employees of DAR TECH and other Users or violated any other provisions of this T&C.
    5. Information content of the Platform, changes in the design of the Platform, and changes in the prices of the fees may be made by DAR TECH without prior notice to the Users.
    6. After successful registration, the User shall gain access to the Personal Account and be able to use all of the platform’s functionality.
    7. DAR TECH may at any time, at its sole discretion and without prior notice to the User, transfer all or part of its rights and obligations arising from this Agreement, T&C and other legal documents applicable to the legal relations between the parties to any third party.
    8. The User shall use the Platform and the Personal Account in good faith, without violating the laws, the rights and freedoms of third parties, and the standards of morality and ethics.
    9. If the User has a claim against another User in connection with the latter’s use of the Platform, the User shall address the claim directly to that User and settle the claim independently and without the involvement of DAR TECH.
    10. If the User violates the T&C, the law, standards of morality and ethics, or technical requirements or fails to meet its payment obligation, DAR TECH shall have the right to block or delete the User’s Personal Account, prohibit, or restrict access to some or all of the functions of the Platform using the User’s Personal Account.
    11. The User guarantees that all claims of rights holders/authors/contractors arising from the use of the Platform information by the User in contradiction with this Agreement shall be settled independently by the User, at his own expense. If DAR TECH receives claims from third parties regarding illegal use of the intellectual property on the Platform, the User agrees to compensate all losses of DAR TECH incurred as a result of such claims, and DAR TECH also reserves the right to unilaterally terminate this Agreement by deleting the User’s profile.
  4. REGISTRATION CONDITIONS

    1. DAR TECH shall provide the User access to the Platform’s information before the User’s registration. The prerequisite for the conclusion of a contract is the registration of the user or administrator on the "DAR Lean"- Platform. The User shall have the right to use the Platform’s services after registering in his personal account and entering into this Agreement.
    2. By completing registration on the "DAR Lean"-Platform, the User makes a binding offer to conclude a contract. The User and/or Administrator also confirm that all information provided by him/her during registration is true and complete. He/she is obliged to inform DAR TECH immediately of any change in the registration data. DAR TECH accepts this offer by activating the user account for the use of the "DAR Lean" services. With the acceptance of the offer, the contract between the parties is concluded.
    3. If the User uses the Platform on behalf of a legal entity, he shall confirm his authority to act on behalf of that legal entity (“Administrator”), and such Administrator shall accept the term and conditions of this Agreement.
    4. The date of the Agreement shall be deemed to be the date of successful registration of the Administrator and/or User on the Platform, subject to the available functionality.
    5. Then the Administrator shall register the Users on behalf of a legal entity by successively having the User carry out all of the following specific actions:
      • clicking on the Referral Link provided to the User by the Administrator. By such clicking, the User confirms his intention to use the Platform’s Service.
      • reading the T&C and Privacy policy, accepting this Agreements, and successfully registering on the Platform.
    6. After registering, the User is given access to the User’s Personal Account using the email address or subscriber phone number, and a password is set up. When registering on the Platform, the User specifies a subscriber phone number. Further use of the Platform by the User constitutes unconditional acceptance of the terms and conditions of this Agreement.
    7. It is the responsibility of the Administrator and/or the User to ensure the security and safety of the password to third parties. If the password is lost or compromised and if third parties gain unauthorised access to the Personal Account, the Administrator and/or User shall immediately notify DAR TECH at the email address: info-eu@darlean.com. Until such a notice is received, all actions taken using the Administrator and/or User’s Personal Account shall be deemed to have been accepted by the Administrator and/or User.
    8. The User undertakes not to use anyone else’s username and password to access the Platform and not to provide their verification data to other Users or third parties to access the Platform.
  5. SERVICES FROM DAR TECH

    1. DAR TECH offers users free (limited access) and several paid subscriptions with additional functions. Full details of the prices and information on the individual subscriptions can be found at: https://darlean.com/en/plans?region=ww.
    2. DAR TECH shall provide the User with the purchased Services or Products during the term of the Agreement in accordance with these T&Cs. This does not affect DAR TECH's right to terminate the contract for a good cause.
    3. For more information on the services, products, informations, contract period and performance of DAR TECH, please refer to:https://darlean.com/en?region=ww.
  6. SUBSCRIPTION FEE AND PAYMENT PROCEDURE

    1. The Prices for the various payment versions are listed on https://darlean.com/en/plans?region=ww.These prices are not binding and include the applicable statutory taxes. As soon as a contract is concluded, the fee is payable and due immediately.
    2. The cost of access to the Platform’s functionality may change at the discretion of DAR TECH; however, a change in such cost shall not affect the cost of access to the Platform’s functionality for Users who have paid such cost in full at the previous price. DAR TECH shall notify Users of changes to the Platform’s functionality by specifying the cost of the Platform.
    3. The purchase of access to the Platform’s functionality shall be for a certain period. At the same time, the User shall have the right to select the period for purchasing access to the functionality of the Platform (“Subscription Period”) in the relevant tab of the Platform.
    4. Payment for a subscription to access the Platform functionality shall be made through electronic payment system providers allowing payment by credit or debit cards of international payment systems. For payment, the user must select one of the payment methods offered on the "DAR Lean" platform. Other payment methods are not possible.
    5. In terms of implementing the payment infrastructure, the Platform is based solely on financial services.
    6. The User agrees that DAR TECH is not responsible for failures in operating the payment systems.
    7. DAR TECH shall not process the data of Users’ bank cards on its side and, moreover, shall not store such data on its side. The processing of card data entry and the payments themselves shall be carried out by a financial service provider.
    8. Payment obligations shall be considered to have been fulfilled by the User if the payment is authorised in the system. The proof of the payment shall be the payment system information about the payment made.
    9. DAR TECH shall have no control over the electronic payment system and be not responsible for errors in such a payment system. If, as a result of such errors, the User’s money is debited, but the system does not authorise the payment, the obligation to return the funds to the User shall lie with the electronic payment system provider.
    10. If the User does not fulfil his payment obligation towards DAR TECH, DAR TECH is entitled, after prior warning and setting a reasonable grace period, to temporarily block the User's profile until the owed payment has been received. All other claims of DAR TECH remain unaffected by this.
  7. INTELLECTUAL PROPERTY

    1. The Platform contains the results of intellectual activity owned by DAR TECH.
    2. By using the Platform, the User acknowledges and agrees that all content on the Platform, and the structure of content on the Platform, are protected by copyright, trademark, and other intellectual property rights and that these rights are valid and protected in all forms, on all media and in relation to all technologies, whether currently existing or later developed or created. No rights to any content on the Platform, including but not limited to audio-visual works, images, methodological materials, or trademarks, shall be transferred to the User as a result of using the Platform and entering into the Agreement.
    3. Without prejudice to the universality of the foregoing provisions, the User acknowledges that the Platform contains the results of intellectual activity, protected rights, and other materials of third parties and that such rights belong to DAR TECH. The User is prohibited from copying, modifying, changing, deleting, supplementing, publishing, transferring the objects of exclusive and personal non-property rights contained in the Platform, creating derivative works, making, or selling products based thereon, reproducing, displaying, or in any other way exercising or using such rights without the express permission of the Rights Holder.
    4. DAR TECH shall grant a limited, personal, non-exclusive, non-commercial, revocable, and non-transferable license to view the Platform’s content to anyone who has accepted the T&C. The User undertakes not to copy content from the Platform using automated systems (such as scripts, bots, spiders, scanners, etc.) or using other information extraction systems and technologies (frames, user data extraction masks) without the prior written permission of the Right Holder. No materials from the Platform may be copied, reproduced, modified, republished, uploaded, posted on third-party products, transferred to third parties, or distributed in any form or by any means without the prior written consent of DAR TECH except as expressly provided in this Agreement.
    5. DAR TECH shall have the right to set limits on access to the Platform’s products, including setting time and quantitative limits in order to prevent unauthorized access to the Platform’s products by third parties.
    6. Suggestions made by users do not give rise to any property rights of the user against DAR TECH.
  8. PERSONAL DATA

    1. Personal data of the user will be stored and processed automatically by DAR TECH in the performance of this contract. In this regard, we refer to our data protection declaration available at https://darlean.com/en/policy?region=ww.
  9. LIABILITY / DISCLAIMER OF WARRANTIES

    1. DAR TECH shall not be liable for the performance of the Platform and does not guarantee the uninterrupted operation of the Platform. DAR TECH also does not guarantee the safety of the information posted on the Platform and the possibility of uninterrupted access to the Platform.
    2. The Platform may contain links to other websites on the Internet (third-party websites). DAR TECH shall not check these third parties and their content for compliance with any requirements (authenticity, completeness, legality, etc.). DAR TECH shall not be liable for any information or materials posted on third-party websites to which the User gains access in connection with the use of the “DAR Lean” Platform, including any opinions or statements expressed on third-party websites, advertisements, etc., as well as for the availability of such websites or content and the consequences of their use by the User.
    3. The liability of both parties is limited to gross negligence. Liability for mere financial losses is excluded.
    4. Notwithstanding the foregoing, the User shall be liable to DAR TECH for the legality of all instructions given and shall indemnify and hold DAR TECH harmless from and against any and all damages and losses resulting from compliance with such instructions.
    5. DAR TECH does not guarantee that the Platform meets the User’s requirements and that access to the Platform will be uninterrupted, fast, reliable, or error-free. Software and hardware errors both on the side of DRA TECH and on the side of the User, which made it impossible for the User to access the Platform, are force majeure circumstances and grounds for exemption from liability for non-fulfillment of obligations by DAR TECH under the Agreement.
    6. The presentation, information and advertising of products and services on the "DAR Lean" platform and/ or websites do not constitute a binding offer by DAR TECH to sell specific products or services.
    7. DAR TECH shall not be responsible for advertising materials distributed using the Service and Platform products, as well as for goods and services offered in accordance with these advertising materials.
    8. Subsidiaries, directors, employees, managers, agents, representatives, or vendors of DAR TECH may not give express or implied warranties on behalf of DAR TECH.
    9. Furthermore, DAR TECH disclaims all express and implied warranties regarding the Platform’s suitability for specific purposes not defined in this Agreement, the commercial value, respect for property rights, protection against computer viruses, etc.
    10. DAR TECH cannot guarantee the absence of errors and defects on the Platform, as well as uninterrupted access to the Platform, which may depend on the network connection, the User’s software and equipment, and other factors. The User agrees that he is solely responsible for using the Service and the Platform products. The Rights Holder cannot guarantee that the Platform products are fully available in all jurisdictions, therefore, the use of the Platform is permitted subject to the laws of the Republic of Cyprus.
  10. Final Provisions

    1. DAR TECH shall have the right to unilaterally amend the T&C, with such amendments taking effect 30 days after the publication of the new version of the T&C. On each subsequent visit to the Platform prior to using the Personal Account, the User undertakes to read the new version of the Agreement. Continued use of the Platform and the User’s Personal Account shall constitute the User’s acceptance of the terms and conditions of the new version of this Agreement. If the User does not agree with the terms and conditions of the new version of the Agreement, he shall stop using the Platform.
    2. Should one or more provisions of this contract be or become invalid, this shall not affect the remaining provisions of this contract.
    3. The headings of the provisions contained in these Terms are for convenience only and shall not be used in interpreting them.
    4. The contract shall be governed by the substantive law of the Republic of Cyprus, except for those norms that refer to the application of foreign law. The United Nations Convention on Contracts for the International Sale of Goods (CISG or Vienna Convention) is expressly excluded.
    5. In the absence of mandatory statutory provisions to the contrary, the court at the seat of DAR TECH shall have exclusive jurisdiction for disputes between the contracting parties.
    6. The User may obtain any clarification on the matters of interest by contacting DAR TECH by email at info-eu@darlean.com.

Annex to the Terms & Conditions (T&C) Processing Agreement for the Use of the DAR Lean Platform of DAR TECH Limited (the “Agreement”)

  1. Preamble and Scope of this Agreement, Connection to the Terms & Conditions

    1. This Agreement is an integral part of the Terms & Conditions (T&C) on the use of the DAR Lean Platform concluded between DAR TECH Limited, Themistokli Dervi, 3, Julia House, CY-1066 Nicosia, Cyprus and the Contractual Partner.
    2. This Agreement serves as processing agreement pursuant to Article 28 of the General Data Protection Regulation (GDPR) between the Contractual Partner as controller pursuant to Article 4 (7) GDPR and DAR TECH as processor pursuant to Article 4 (8) GDPR. For the Purpose of this Agreement, the terms of the General Data Protection Regulation shall apply.
  2. Definitions

    • DAR Lean Platform:a cloud-based internet platform operated by DAR TECH under the web address https://app.darlean.com/, which allows users to organise and manage operational processes as well as teamwork, including, inter alia, productivity tools, processes, planning, HR management and reporting.
    • Annex or Agreement means this Annex to the Terms & Conditions (T&C) of DAR TECH.
    • Contractual Partner or Controller means any natural or legal person who concludes or has concluded a contract with DAR TECH for the use of the DAR Lean Platform which includes the Terms & Conditions.
    • DAR TECH or Processor means DAR TECH Limited, Themistokli Dervi, 3, Julia House, CY- 1066 Nicosia, Cyprus.
    • General Data Protection Regulation or GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC as last published.
    • Parties refers to DAR TECH and the Contractual Partner collectively.
    • Terms & Conditions means DAR TECH’s Terms and Conditions on the use of the DAR Lean Platform.
  3. Objective of the Agreement, Contractual Partner as Controller

    1. DAR TECH undertakes to perform, on behalf of the Contractual Partner, the data processing operations in accordance with the Terms & Conditions and this Agreement as further described in Appendix 1 of this Agreement.
    2. The Contractual Partner is deemed to be Controller pursuant to Article 4 No. 7 GDPR relating to the data processing operations in accordance with Section 3.1. Accordingly, the Contractual Partner is obliged to implement all data protection obligations applicable to controllers under the GDPR and to monitor their implementation and compliance. The Contractual Partner confirms that before using the DAR Lean Platform, the Contractual Partner has informed himself in detail about the relevant statutory provisions, in particular those relating to European and national data protection law, to which he is subject.
    3. The Contractual Partner undertakes not to make the DAR Lean Platform or individual modules or functions thereof accessible to users if such use is prohibited under the legal provisions to which the Contractual Partner is subject. In such case, the Contractual Partner must instruct the users without undue delay not to use the DAR Lean Platform or the relevant modules or functions, and to revoke, if possible, the user authorizations for such use; if such revocation is not possible within the DAR Lean Platform, the Contractual Partner shall immediately inform DAR TECH about this circumstance. The Contractual Partner shall indemnify and hold DAR TECH harmless for any claims of users against DAR TECH arising from the Contractual Partner's breach of these obligations.
  4. Processing by Processor, Right to Instruction

    1. DAR TECH shall process personal data as further described in Appendix 1 of this Agreement only on documented instructions from the Contractual Partner, including with regard to transfers of personal data to a third country or an international organization, unless required to do so by Union or Member State law to which DAR TECH is subject; in such a case, DAR TECH shall inform the Contractual Partner of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest.
    2. The conclusion of a contract on the use of the DAR Lean Platform between DAR TECH and the Contractual Partner to which the Terms & Conditions and this Agreement are attached as integral parts shall be deemed to be such documented instruction to process personal data. Subsequent instructions may also be given by the Contractual Partner throughout the duration of the processing of personal data. These instructions shall always be documented.

    3. DAR TECH shall immediately inform the Contractual Partner if, without seeking legal advice, it considers that an instruction given by the Contractual Partner obviously violates the GDPR or other data protection provisions of the EU or an EU Member State. DAR TECH shall not be obliged to seek legal advice on the performance of this Agreement and shall not provide any legal advice related to the performance of this Agreement.
    4. DAR TECH shall immediately inform the Contractual Partner whether it is obliged, under EU or EU Member State law, to process data contrary to the instructions of the Contractual Partner or without the instructions of the Contractual Partner, if such notification is legally permissible).
    5. Instructions given by the Contractual Partner are consistent with the subject matter of this Agreement. Should DAR TECH incur an expense of more than one working hour as a result of following any instruction, the entire expense shall be reimbursed by the Contractual Partner.
  5. Confidentiality

    DAR TECH shall ensure that persons authorized to process personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

  6. Data Security

    1. DAR TECH shall implement technical and organisational measures to ensure the security of the personal data. This includes protecting the data against a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access to the data (personal data breach). In assessing the appropriate level of security, DAR TECH shall take due account of the state of the art, the costs of implementation, the nature, scope, context and purposes of processing and the risks involved for the data subjects.
    2. DAR TECH fulfils its obligation under Section 6.1 by implementing the measures set out in Appendix 2 of this Agreement. DAR TECH is entitled to adapt the technical and organizational measures to the current state of the art from time to time to ensure an adequate level of data security.
    3. DAR TECH shall inform the Contractual Partner of any personal data breach, in so far as such breach concerns data processed by DAR TECH on behalf of the Contractual Partner and results in a risk to the rights and freedoms of natural persons. This information shall be provided without delay as soon as DAR TECH becomes aware of such a breach and shall be addressed to the contact point notified in writing by the Contractual Partner.
    4. The information provided to the Contractual Partner pursuant to Section 6.3 shall include the following, as far as possible in the light of the circumstances:
      • the nature of the personal data breach including where possible, the categories and approximate number of data subjects concerned and the categories and approximate number of personal data records concerned;
      • the likely consequences of the personal data breach; and
      • the measures taken or proposed to be taken to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects.
    5. DAR TECH hereby informs the Contractual Partner and the Contractual Partner expressly agrees that DAR TECH may process personal data as further described in Appendix 1 of this Agreement, only to the absolutely necessary extent, for the purposes of IT Security and the prevention of fraud and abuse. If certain personal data processed on behalf of the Contractual Partner is found to affect IT security (e.g. because certain files contain viruses), DAR TECH reserves the right to delete such data in accordance with the Terms & Conditions and to immediately inform the Contractual Partner.
    6. DAR TECH will, however, never transfer such data to third parties, unless explicitly required to do so by applicable European and/or member state law; in such a case, DAR TECH shall notify the Contractual Partner immediately that such data transfer, including the reason and legal basis for such transfer, takes place, unless the applicable European and/or member state law to which DAR TECH is subject prohibits such notification. DAR TECH will not process special categories of data as described in Article 9 (1) GDPR for such purposes.

  7. International Transfers

    1. Any transfer of data by DAR TECH to a third country or an international organisation shall be done only on the basis of documented instructions from the Contractual Partner or in order to fulfil a specific requirement under Union or Member State law to which DAR TECH is subject and shall take place in compliance with Chapter V GDPR.
    2. The Contractual Partner agrees that where DAR TECH engages a Sub-Processor in accordance with Section 8 for carrying out specific processing activities (on behalf of the Contractual Partner) and those processing activities involve a transfer of personal data within the meaning of Chapter V of Regulation (EU) 2016/679, DAR TECH and the Sub-Processor can ensure compliance with Chapter V of Regulation (EU) 2016/679 by using standard contractual clauses adopted by the Commission in accordance with of Article 46(2) GDPR, provided the conditions for the use of those standard contractual clauses are met.
  8. Sub-Processing

    1. DAR TECH has the Contractual Partner’s general authorisation for the engagement of sub-processors from an agreed list pursuant to Appendix 3 of this Agreement. DAR TECH shall inform the Contractual Partner of any intended changes concerning the addition or replacement of other processors or sub-processors (hereinafter collectively “Sub-Processors”), thereby giving the Contractual Partner the opportunity to object to and prohibit such changes. If the Contractual Partner does not object within two weeks after such notification, the addition or replacement shall be deemed to have been approved. If such objection is raised, DAR TECH shall be entitled to terminate this Agreement as well as the underlying contractual relationship with the Contractual Partner to the end of the month by giving two weeks‘ notice.
    2. Where DAR TECH engages another Sub-Processor for carrying out specific processing activities on behalf of the Contractual Partner, the same data protection obligations as set out in this Agreement shall be imposed on that Sub-Processor by way of a contract, in particular providing sufficient guarantees to implement appropriate technical and organizational measures in such a manner that the processing will meet the requirements of applicable data protection law.
    3. Where that Sub-Processor fails to fulfil its data protection obligations, DAR TECH shall remain fully liable to the Contractual Partner for the performance of that Sub-Processor’s obligations.
  9. Assistance

    1. Taking into account the nature of the processing, DAR TECH shall assist the Contractual Partner by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the Contractual Partner‘s obligation to respond to requests for exercising the data subject‘s rights under applicable data protection law, including Chapter III of the GDPR. DAR TECH shall fulfil this obligation by forwarding requests received from data subjects to the Contractual Partner. If the Contractual Partner deems it necessary to receive additional support from DAR TECH and DAR TECH agrees to provide such support, DAR TECH shall be entitled to demand additional appropriate remuneration for rendering such additional support.
    2. Moreover, taking into account the nature of processing and the information available to DAR TECH, DAR TECH shall assist the Contractual Partner in ensuring compliance with the Contractual Partner’s obligations under applicable data protection law, including Articles 32 to 36 of the GDPR. DAR TECH shall do so by (i) taking the measures set forth in Sections 5 (“Confidentiality”) and 6 (“Data Security”) of this Agreement; (ii) notifying the Contractual Partner of a breach of personal data pursuant to Section 6.3; and (iii) providing the information set forth in Appendix 1 of this Agreement. If the Contractual Partner deems it necessary to receive additional support from DAR TECH and DAR TECH agrees to provide such support, DAR TECH shall be entitled to demand additional appropriate remuneration for rendering such additional support.
  10. Deletion and Return of Personal Data

    1. DAR TECH hereby informs the Contractual Partner that currently a deletion of the entire Workspace is only possible by way of a separate written notification from the Contractual Partner to DAR TECH. DAR TECH is entitled to integrate such functionality into the DAR Lean Platform in the future.
    2. DAR TECH shall moreover, at the choice of the Contractual Partner, delete or return all the personal data to the Contractual Partner after the end of the provision of services relating to processing, and delete existing copies unless applicable Union or EU Member State law requires storage of the personal data.
  11. Audit

    1. DAR TECH shall make available to the Contractual Partner all information necessary to demonstrate compliance with the obligations laid down in this Agreement.
    2. DAR TECH shall allow for pre-notified inspections to be carried out during business hours by the Contractual Partner or a third party commissioned by the Contractual Partner. Such inspections may be carried out at reasonable intervals and in a manner that does not interfere with the business of DAR TECH. Costs arising from such audits shall be borne by the Contractual Partner. DAR TECH shall be entitled to reasonable remuneration for all services rendered in connection with its support of inspections.
    3. DAR TECH may also fulfil its obligations under Section 11.2 by having an independent third party carry out a review at least every three years and sending the summary audit results to the Contractual Partner.
  12. Liability

    1. The liability of both parties is limited to gross negligence. Liability for mere financial losses, including a loss of profit, is excluded.
    2. Notwithstanding the foregoing, the Contractual Partner shall be liable to DAR TECH for the legality of all instructions given and shall indemnify and hold DAR TECH harmless from and against any and all damages and losses resulting from compliance with such instructions.
  13. Miscellaneous

    1. The Final Provisions (Section 10) of the Terms & Conditions shall also apply for this Agreement.
    2. In the event of a contradiction between this Agreement and the provisions of related agreements between the Parties existing at the time when this Agreement is agreed or entered into thereafter, this Agreement shall prevail. This shall not apply for future amendments to this Agreement.

Appendix 1: Description of the Processing

General: Definitions

  • Users: Users of the DAR Lean Platform who are either (i) the Contractual Partner, (ii) in a contractual relationship with the Contractual Partner (e.g. as employees or contract partners), or (iii) whom the Contractual Partner has invited to use the DAR Lean Platform or to whom the Contractual Partner otherwise granted access to the DAR Lean Platform.
  • Interested Party: A natural person who is not yet a User of the DAR Lean Platform but has received the invitation to use it
  • Workspace Data:Personal data that a User enters by using the various modules of the DAR Lean Platform within a Workspace, in particular:
    • Invitation Data: This includes personal data entered by the User for the purpose of inviting an Interested Party, such as in particular the e-mail address as well as the intended role.
    • Collaboration Data: This includes personal data that occurs as a result of multiple Users interacting with each other or within a Team, specifically personal data contained in project plans, functional personal tasks, meeting notes, personal data related to video conferencing (including video transmission), or related User assignments/assignments.
    • Team Data: This includes personal data related to the Team (including human resources) of a Workspace, in particular listings of Users, roles, hierarchies, employee contract terms (if applicable), working time records, leave dates and types.
    • Work Data: This includes personal data related to tasks, in particular the assignment of Users to tasks, personal data related to processes, projects or budgets.
    • Media Data: This includes personal data contained in uploaded files, such as Word and PDF files, image, video and audio files.
  • Special categories of personal data: DAR TECH informs that text fields are available within the DAR Lean platform. Whether DAR TECH processes special categories of personal data pursuant to Article 9 (1) GDPR is depending on whether Users enter such data into the DAR Lean Platform.

Processing activities on behalf of the Controller (Contractual Partner):

Categories of data subjects: Categories of personal data: Subject matter and nature: Purpose: Duration of the processing:
Users Workspace Data Processing (especially collecting, recording, organizing, structuring, storing, retrieving, combining or erasing) personal data that has been entered by the User into the DAR Lean Platform in accordance with the Terms & Conditions as well as this Agreement. The scope of processing is depending on the subscription plan chosen by the Contractual Partner. Provide Collaboration Tools to Users on behalf of the Contractual Partner Duration of the contractual relationship between the Contractual Partner and DAR TECH.
Users, Interested Party Name, E-Mail Collecting the name and e-mail address of an Interested Party from the User, transmission of an e- mail, storing the invitation data. Invite Interested Parties to the DAR Lean Platform on behalf of the Contractual Partner Until the transmission of the invitation e-mail and then for a reasonable time within which the Interested Party is able to accept the invitation
Users Workspace Data Accessing User’s Workspace Data on an individual basis upon User’s explicit request. Provision of technical assistance and support to Users upon request, on behalf of the Contractual Partner Until the completion of the technical assistance or support activity

Appendix 2: Technical and organizational measures

DAR TECH has implemented suitable technical and organizational measures to fulfil the legal requirements set forth in Article 32 GDPR. These measures include inter alia:

  1. Pseudonymization

    Implementation of suitable pseudoymization methods.

  2. Encryption

    Implementation of SSL encryption, encryption of local hard drives.

  3. Confidentiality

    • Physical access control

      No unauthorized access to data processing systems, e.g. magnetic or chip cards, keys, electric door openers, plant security or gatekeepers, alarm systems, video systems;

    • Access rights

      No unauthorized system use, e.g. secure passwords, automatic locking mechanisms, two- factor authentication, encryption of data media;

    • Access control

      No unauthorized reading, copying, modification or removal within the system, e.g. Authorization concepts and needs-based access rights, logging of accesses;

    • Separation control

      Separate processing of data collected for different purposes, e.g. multi-client capability, sandboxing;

    • Pseudonymization (Art. 32 para. 1 letter a GDPR)

      The processing of personal data in such a way that the data can no longer be assigned to a specific data subject without the inclusion of additional information, provided that this additional information is kept separately and is subject to appropriate technical and organizational measures.

  4. Integrity

    • Transmission control

      No unauthorized reading, copying, modification or removal during electronic transmission or transport, e.g. encryption, Virtual Private Networks (VPN), electronic signature.

    • Entry control

      Determining whether and by whom personal data have been entered, modified or removed from data processing systems, e.g: logging, document management.

  5. Availability and resilience

    • Availability control

      Protection against accidental or wilful destruction or loss, e.g. backup strategy (online/offline; on-site/off-site), uninterruptible power supply (UPS), virus protection, firewall, reporting channels and emergency plans;

    • Rapid restorability

  6. Procedures for regular review, assessment and evaluation

    • Data protection management;
    • Incident-Response-Management;
    • Privacy-friendly default settings (Art. 25 para. 2 GDPR);
    • Order control
    • No data processing in the sense of Art. 28 GDPR without corresponding instruction of the Contractual Partner, e.g. clear contract drafting, formalized order management, strict selection of the service provider, obligation to assure in advance, follow-up checks.

Appendix 3: Sub-Processors

Sub-Processor Function Country Legal basis for data export
DAR TECH LLP. Almaty, Koktem microdistrict 2 – 22, Kazakhstan Technical Assistance and Support of Users Kazakhstan Standard Contractual Clauses (SCC)
AMAZON WEB SERVICES EMEA SOCIÉTÉ À RESPONSABILITÉ LIMITÉE 38 AVE-NUE JOHN F. KENNEDY, L-1855 LUXEMBOURG Hosting Luxembourg (EU Member State)
Terms and Conditions for the use of the DAR Lean Platform of DAR TECH Limited
  1. Preamble

    1. These Terms and Conditions (hereinafter “T&C”) apply to the use of the DAR Lean Platform available via the address https://app.darlean.com/ and as an app from DAR TECH Limited, HE409398, Themistokli Dervi 3, JULIA HOUSE, 1066, Nicosia, Cyprus (hereinafter “DAR TECH”) including all Services, videos, recordings, sounds, texts, graphics and other materials sent, received, stored or otherwise displayed on the DAR Lean Platform. These T&C create a legal agreement between DAR TECH and each User of the DAR Lean Platform and/or Services.
    2. By accessing or using the DAR Lean Platform and/or Services, the User automatically agrees to the T&C, whether or not the User has entered into a separate contract with DAR TECH. If the User does not agree to the T&C in full, he/she is prohibited from accessing the DAR Lean Platform and Services and using the content and services offered there.
    3. To use the DAR Lean Platform, App and Services, the User must be 18 years old and an Entrepreneur or Business Owner. Contracts are not concluded with consumers.
    4. The User expressly acknowledges that DAR TECH already objects to all deviating regulations in any order or in other business documents of the User.
  2. Definitions

    1. The definitions used in this T&C refer exclusively to this T&C and do not affect the definitions in DAR TECH's Privacy Statement or other documents. In this T&C, unless otherwise expressly stated in the text, the following terms shall have the meanings given below:
      • DAR Lean Platform or Platform: the DAR Lean cloudbased internet platform operated by DAR TECH under the web address https://app.darlean.com, which allows Users to organise and manage operational processes as well as teamwork, including, inter alia, productivity tools, processes, planning, HR management and reporting.
      • DAR Lean App or App: DAR TECH also offers the DAR Lean Services as an app available via an external app store.
      • User: a legal or natural person who uses the Platform and Services of DAR TECH, regardless of whether the User has registered or there is a contractual relationship between the Contracting Parties.
      • Entrepreneurs or Business Owners: natural or legal persons or partnerships with legal capacity who run a business. Businesses are any permanent organisations of independent economic activity, even if they are not profitoriented. Consumers are not Entrepreneurs/Business Owners.
      • Contracting Party/Parties or Party/Parties: This is understood to mean DAR TECH and the User individually or jointly. This applies irrespective of whether a contractual relationship has already been established between the User and DAR TECH or not.
      • User’s Personal Account or Personal Account: a set of protected Platform pages created as a result of the User’s registration, using which the User is able to access the functionality of the DAR Lean Services, allowing the User to manage settings, edit the account, and perform other actions necessary to implement the functionality of the DAR Lean Services within the authority granted to him.
      • Administrator: a person authorised by the User to manage the administrative panel in the User’s Personal Account, responsible for managing the settings, editing the account, and performing actions necessary for the use of the DAR Lean Services within the limits of his authority.
      • Privacy Statement: a document, as amended and supplemented, which defines the procedure and conditions for the collection, use, storage, processing, protection, and privacy of the User’s data, including Personal Data, which forms an integral part of these T&C, and which is available at: https://darlean.com/en/policy.
      • Referral Link: a link to the Platform provided to the User by the Administrator to register and make changes to the account by filling out the form in the User’s Personal Account.
      • DAR Lean Services or Services: the services and tools available to Users through the Platform and the App.
      • General Data Protection Regulation (GDPR): EU-General Data Protection Regulation or GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC as last published.
      • Personal Data: any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  3. TERMS OF USE

    1. DAR TECH shall grant the User, under the T&C, the right to use the DAR Lean Platform and DAR Lean App as well as the additional Services available therein.
    2. The DAR Lean Platform and DAR Lean App is a fee-based online platform of DAR TECH that offers various DAR Lean Services. In order to use the DAR Lean Services on the Platform and DAR Lean App, Users must meet certain technical requirements, and under certain circumstances, pay a fee for a certain duration, and the User shall pay DAR TECH any such applicable fee as provided in Sections 5 and 6. A separate contract between DAR TECH and the User will be concluded when the use of the DAR Lean Services starts. The conditions in these T&Cs apply to all contracts between DAR TECH and the Users as well as to any use of the DAR Lean Services. Any deviating agreements must be recorded in writing.
    3. 3.3. The functionality, interface, and any Services provided on the Platform and DAR Lean App, including any Services, may be modified, supplemented, and updated, and may change the form and nature of the Platform’s or Services’ functionality at any time without prior notice to the User, and therefore, their use is offered on an “as is” basis, that is, in the form and volume in which DAR TECH provides them at the time of the User’s request. DAR TECH shall have the right, at its sole discretion, to terminate (temporarily or permanently, in whole or in separate territories, to Users of all or certain categories, or models of devices and (or) operating systems, software products), the provision of support for the DAR Lean Services, its parts, and (or) individual Services (or any individual functions within the Services) to all Users in general or an individual User, in particular, without prior notice.
    4. DAR TECH shall have the right to restrict or prohibit (temporarily or permanently) the User’s access to the DAR Lean Platform, App and/or Services to its functionality, if the User has violated ethical standards both in relation to employees of DAR TECH and other Users or has violated any provisions of these T&C.
    5. Information content of the Platform and DAR Lean App, changes in the design of the Platform and DAR Lean App, and changes in the prices of the fees may be made by DAR TECH without prior notice to the Users.
    6. After successful registration, the User shall gain access to the User’s Personal Account and be able to use the functionalities of the Platform.
    7. DAR TECH may at any time, at its sole discretion and without prior notice to the User, transfer all or part of its rights and obligations arising from these T&C and other legal documents applicable to the legal relations between the Parties to any third party.
    8. The User shall use the DAR Lean Services and the User’s Personal Account in good faith, without violating any laws, any rights or freedoms of any person (including third parties), and the standards of morality and ethics.
    9. If the User has a claim against another User in connection with the latter’s use of the DAR Lean Services, the User shall address the claim directly to that User and settle the claim independently and without the involve-ment of DAR TECH.
    10. If the User violates the T&C, the law, standards of morality and ethics, or technical requirements or fails to meet its payment obligation, DAR TECH shall have the right to suspend, block, or delete the User’s Personal Account, prohibit, or restrict access to some or all of the functions of the DAR Lean Services using the User’s Personal Account.
    11. The User guarantees that all claims of rights holders/authors/contractors arising from the use of the DAR Lean Services information by the User in contradiction with these T&C shall be settled independently by the User, at his own expense. If DAR TECH receives claims from third parties regarding illegal use of the intellectual property on the DAR Lean Platform and DAR Lean App, the User agrees to compensate all losses of DAR TECH incurred as a result of such claims, and DAR TECH also reserves the right to unilaterally terminate these T&C as between the Parties by deleting the User’s profile.
  4. REGISTRATION CONDITIONS

    1. DAR TECH shall provide the User access to information relating to the DAR Lean Services before the User’s registration. The prerequisite for the conclusion of a contract is the registration of the User or Administrator on the DAR Lean Platform and DAR Lean App. The User shall have the right to use the DAR Lean Services after registering in his personal account and entering into these T&C.
    2. By completing registration on the DAR Lean Platform, the User makes a binding offer to conclude a contract. The User and/or Administrator also confirm that all information provided by him/her during registration is true and complete. He/she is obliged to inform DAR TECH immediately of any change in the registration data. DAR TECH may accept this offer by activating the Personal Account for the User’s use of the DAR Lean Services. With the acceptance of the offer, the contract between the Parties is concluded in the form of these T&C.
    3. If an Administrator uses the DAR Lean Services on behalf of a legal entity User, he/she shall (and hereby does) confirm his/her authority to act on behalf of that legal entity User, and such Administrator shall accept these T&C on behalf of such User.
    4. The date of the Agreement between the Parties shall be deemed to be the date of successful registration of the Administrator and/or User on the Platform or App, subject to the available functionality.
    5. Then the Administrator shall register the Users on behalf of a legal entity by successively having the User carry out all of the following specific actions:
      • clicking on the Referral Link provided to the User by the Administrator. By such clicking, the User confirms his/her intention to use the Platform’s or App Services.
      • reading and accepting the T&C, reading the Privacy Statement and successfully registering on the Platform or App.
    6. After registering, the User is given access to the User’s Personal Account using the email address or subscriber phone number, and a password is set up. When registering, the User specifies a subscriber phone number. Further use of the DAR Lean Services by the User constitutes unconditional acceptance of these T&C.
    7. It is the responsibility of the Administrator and/or the User to ensure the security and safety of the password to third parties. If the password is lost or compromised and if third parties gain unauthorised access to the Personal Account, the Administrator and/or User shall immediately notify DAR TECH at the email address: info-eu@darlean.com. Until such a notice is received, all actions taken using the Administrator and/or User’s Personal Account shall be deemed to have been accepted by the Administrator and/or User.
    8. The User undertakes not to use anyone else’s username and password to access the DAR Lean Services and not to provide their verification data to other Users or third parties to access the Platform..
  5. SERVICES FROM DAR TECH

    1. DAR TECH offers Users free (limited access) and several paid subscriptions with additional functions. Full details of the prices and information on the individual subscriptions can be found at: https://darlean.com/en/plans.
    2. DAR TECH shall provide the User with the purchased Services during the term of the applicable Subscription Period in accordance with these T&Cs. This does not affect DAR TECH's right to terminate the contract between the Parties for a good cause or as otherwise provided in these T&C.
    3. For more information on the services, products, information, contract or subscription period and performance of DAR TECH, please refer to: https://darlean.com/en.
  6. SUBSCRIPTION FEE AND PAYMENT PROCEDURE

    1. The prices for the various payment versions are listed on https://darlean.com/en/plans. These prices are not binding and exclude the applicable statutory taxes. As soon as a contract is concluded, the fee is payable and due immediately.
    2. The cost of access to the functionality of the DAR Lean Services may change at the discretion of DAR TECH; however, a change in such cost shall not affect the cost of access to the DAR Lean Services functionality for Users who have paid such cost in full at the previous price for the remainder of the applicable Subscription Period only. DAR TECH shall notify Users of changes to the DAR Lean Services functionality by specifying the cost of the Platform in accordance with Section 6.1.
    3. The purchase of access to the functionality of the DAR Lean Services shall be for a certain period. At the same time, the User shall have the right to select the period for purchasing access to the functionality of the DAR Lean Services (hereinafter “Subscription Period”) in the relevant tab of the Platform from a limited selection of possible Subscription Periods.
    4. Payment for a subscription to access the functionality of the DAR Lean Platform and Services shall be made through electronic payment system providers allowing payment by credit or debit cards of international payment systems. For payment, the User must select one of the payment methods offered on the DAR Lean Platform. Other payment methods are not possible.
    5. In terms of implementing the payment infrastructure, the DAR Lean Services is based solely on financial services.
    6. The User agrees that DAR TECH is not responsible for failures in operating the payment systems.
    7. The processing of card data entry and the payments themselves shall be carried out by a financial service provider.
    8. Payment obligations shall be considered to have been fulfilled by the User if the payment is authorised in the system. The proof of the payment shall be the payment system information about the payment made.
    9. DAR TECH shall have no control over the electronic payment system and shall not be responsible for errors in such a payment system. If, as a result of such errors, the User’s money is debited, but the system does not authorise the payment, the obligation to return the funds to the User shall lie with the electronic payment system provider.
    10. If the User does not fulfil his payment obligation towards DAR TECH, DAR TECH is entitled to temporarily block the User's profile until the owed payment has been received. All other claims of DAR TECH remain unaffected by this.
  7. INTELLECTUAL PROPERTY

    1. The DAR Lean Platform, App and Services contain the results of intellectual activity owned by DAR TECH. DAR TECH owns and reserves all right, title, and interest in and to the DAR Lean Platform, App and the Services, including without limitation any intellectual property rights therein or thereto.
    2. By using the DAR Lean Services, the User acknowledges and agrees that all content on the Platform and App, and the structure of content on the Platform, are protected by copyright, trademark, and other intellectual property rights and that these rights are valid and protected in all forms, on all media and in relation to all technologies, whether currently existing or later developed or created. No rights to any content on the Platform, including but not limited to audio-visual works, images, methodological materials, or trademarks, shall be transferred to the User as a result of using the DAR Lean Services and entering into these T&C.
    3. Without prejudice to the universality of the foregoing provisions, the User acknowledges that the DAR Lean Services contain the results of intellectual activity, protected rights, and other materials of third parties and that, as between the Parties, such rights belong to DAR TECH. The User is prohibited from copying, modifying, changing, deleting, supplementing, publishing, transferring the objects of exclusive and personal non-property rights contained in the Platform or App, creating derivative works, making, or selling products based thereon, reproducing, displaying, or in any other way exercising or using such rights without the express permission of the rights holder.
    4. DAR TECH shall grant a limited, personal, non-exclusive, non-commercial, revocable, and non-transferable license to view the DAR Lean Services content to anyone who has accepted the T&C. The User undertakes not to copy content from the Platform using automated systems (such as scripts, bots, spiders, scanners, etc.) or using other information extraction systems and technologies (frames, User data extraction masks) without the prior written permission of the respective right holder. No materials from the DAR Lean Services may be copied, reproduced, modified, republished, uploaded, posted on third-party products, transferred to third parties, or distributed in any form or by any means without the prior written consent of DAR TECH except as expressly provided in these T&C.
    5. DAR TECH shall have the right to set limits on access to the DAR Lean Services products, including setting time and quantitative limits in order to prevent unauthorized access to the DAR Lean Services products by third parties.
    6. Suggestions made by Users do not give rise to any property rights of the User against DAR TECH. Notwithstanding any provision in these T&C to the contrary, DAR TECH may use, develop and implement any information, suggestions, comments, or other feedback (collectively, “Feedback”) provided to DAR TECH by or on behalf of User in connection with the development, operation, marketing and sale of the Platform and/or Services, in its discretion and with no compensation to any person providing such Feedback, irrespective of any intellectual property or proprietary rights claimed by User in such Feedback. User represents that it has not, and will not, knowingly provide Feedback that is subject to any third-party intellectual property rights.
  8. PERSONAL DATA

    1. Personal data of the User will be stored and processed automatically by DAR TECH in the performance of this contract. In this regard, DAR TECH hereby refers to the Privacy Statement available at https://darlean.com/en/policy.
    2. Insofar as DAR TECH processes Personal Data of Data Subjects attributable to the User (including, but not limited to employees or third parties of the User to whom the User has – within the limitations and prerequisites laid out in the Platform – granted access to the Platform, the App or to Services), DAR TECH shall be Processor within the meaning of Article 4(8) GDPR and the respective User shall be Controller within the meaning of Article 4(7) GDPR. In such a case, the Contracting Parties agree that the Annex to the Terms & Conditions: Processing Agreement for the use of the DAR Lean Platform together with the appendices referenced therein, available at [Link] (hereinafter “Data Processing Agreement”) shall apply as an agreement pursuant to Article 28 GDPR. This Data Processing Agreement shall be deemed an integral part of these T&C.
  9. LIABILITY / DISCLAIMER OF WARRANTIES

    1. DAR TECH shall not be liable for the performance of the DAR Lean Services and does not guarantee the uninterrupted operation of the DAR Lean Services. DAR TECH also does not guarantee the safety of the information posted on the Platform and App and the possibility of uninterrupted access to the Platform and App.
    2. The Platform and App may contain links to other websites or services on the Internet (hereinafter “Third-Party Websites”). DAR TECH shall not check these Third-Party Websites or their content for compliance with any requirements (authenticity, completeness, legality, etc.). DAR TECH shall not be liable for any information or materials posted on Third-Party Websites to which the User gains access in connection with the use of the DAR Lean Platform or Services, including any opinions or statements expressed on Third-Party Websites, advertisements, etc., as well as for the availability of such websites or content and the consequences of their use by the User.
    3. DAR TECH will not be liable for any direct, indirect, incidental, special, exemplary or consequential damages, personal injury/wrongful death, lost profits, lost data, or business interruption, the use or misuse of submissions or content in any way whatsoever arising out of the use of, or inability to use, the Platform and/or any Services, whether or not DAR TECH is advised of the possibility of such damages. In the event that the foregoing exclusion of liability is found by a court of competent jurisdiction to be unenforceable, and a determination is made that DAR TECH is liable, under no circumstances will DAR TECH be liable to any person or entity for more than the amount paid to DAR TECH by such person or entity in the 90 days immediately preceding the date on which the claim was first asserted.
    4. The User shall be liable to DAR TECH for the legality of all instructions given and shall indemnify and hold DAR TECH harmless from and against any and all damages and losses resulting from compliance with such instructions. Further, each User shall defend, indemnify and hold harmless DAR TECH from and against all liability, claims, actions, and expenses, including attorneys' fees and costs, arising out of such User’s use of the Platform and/or Services or such User’s breach or alleged breach of any term, condition, obligation, representation or warranty in this T&C. The User agrees that the provisions in this paragraph will survive any termination of such User’s Personal Account, the Platform or Services, or these T&C.
    5. DAR TECH does not guarantee that the DAR Lean Services meet the User’s requirements and that access to the Platform will be uninterrupted, fast, reliable, or error-free. Software and hardware errors both on the side of DAR TECH and on the side of the User, which made it impossible for the User to access the Platform, are force majeure circumstances and grounds for exemption from liability for non-fulfilment of obligations by DAR TECH under these T&C.
    6. The presentation, information and advertising of products and services on the DAR Lean Platform and/or the App and/or Third-Party Websites and/or any other websites, folders or advertising materials do not constitute a binding offer by DAR TECH to sell specific products or services.
    7. DAR TECH shall not be responsible for advertising materials distributed using the Service and Platform products, as well as for goods and services offered in accordance with these advertising materials.
    8. Subsidiaries, directors, employees, managers, agents, representatives, or vendors of DAR TECH may not give express or implied warranties on behalf of DAR TECH.
    9. Furthermore, to the extent permitted by applicable law, DAR TECH disclaims all express and implied warranties regarding the DAR Lean Services suitability for specific purposes not expressly defined in these T&C, including without limitation any warranty regarding the commercial value, respect for property rights, protection against computer viruses, title, non-infringement, merchantability, or fitness for a particular purpose.
    10. DAR TECH cannot guarantee the absence of errors and defects on the Platform and/or App, as well as uninterrupted access to the Platform and/or App, which may depend on the network connection, the User’s software and equipment, and other factors. The User agrees that he/she is solely responsible for using the Service and the Platform products. DAR TECH cannot guarantee that the Platform or Services are fully available in all jurisdictions, therefore, the use of the DAR Lean Services is permitted subject to the laws of the Republic of Cyprus.
    11. Each User forever releases, discharges, and covenants not to sue DAR TECH from and with respect to any and all liability, claims, actions, and expenses that may arise, whether caused by the negligence of DAR TECH or otherwise, in connection with the User’s use of the Platform and/or Services or the User’s interaction with any person or entity through or as a result of the Platform and/or Services.
    12. DAR TECH shall have no responsibility or liability for, or involvement with, any relationship that exists or comes to exist between or among Users of the Platform.
    13. To the extent permitted by applicable law, each User and DAR TECH agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Platform and/or Services or this T&C (including the Privacy Policy) must be filed within ONE (1) YEAR after such claim or cause of action arose (or, if longer, within the shortest statute of limitations for such claim which the Parties may establish by agreement) or the claim will be forever barred.
  10. Additional provision for the use of the dar lean app

    1. The User is granted a non-exclusive, non-transferable and limited right by DAR TECH to access and use the DAR Lean App. This use is solely for personal and non-commercial purposes.
    2. The User may download and install the App from the respective application stores. The availability of the App may vary depending on the device, operating system and region.
    3. The User may not reproduce, distribute, make publicly available, modify or otherwise use the App without authorisation. The App may not be decompiled, reverse engineered, disassembled or otherwise converted into a readable form.
    4. Updates, upgrades and modifications to the App will be made at DAR TECH's sole discretion and may change the way the App is used or restrict the use of the App.
    5. DAR TECH cannot guarantee that the App will be error-free or uninterrupted at all times. Outages may occur due to maintenance, updates or for other reasons beyond DAR TECH's control.
    6. The App is protected by copyright and all rights thereto are owned by DAR TECH or its licensors. By using the App, the User does not acquire any ownership or other rights in the App other than the right to use expressly granted in these T&C.
  11. Final Provisions

    1. DAR TECH shall have the right to unilaterally amend the T&C, with such amendments taking effect 30 days after the publication of the new version of the T&C. On each subsequent visit to the Platform or App prior to using the Personal Account, the User undertakes to read the new version of these T&C. Continued use of the DAR Lean Platform, App and Services and the User’s Personal Account shall constitute the User’s acceptance of the terms and conditions of the new version of these T&C. If the User does not agree with the terms and conditions of the new version of these T&C, he/she shall stop using the Platform and Services.
    2. Should one or more provisions of this contract be or become invalid, this shall not affect the remaining provisions of this contract.
    3. The headings of the provisions contained in these T&C are for convenience only and shall not be used in interpreting them.
    4. This T&C and all aspects of the Platform and Services will be governed by and construed in accordance with the substantive law of the Republic of Cyprus. The applicability of International Private Law (including its referral norms) as well as the United Nations Convention on Contracts for the International Sale of Goods (CISG or Vienna Convention) is expressly excluded.
    5. In the absence of mandatory statutory provisions to the contrary, the court at the seat of DAR TECH shall have exclusive jurisdiction for disputes between the Contracting Parties.
    6. The User may obtain any clarification on the matters of interest by contacting DAR TECH by email at info-eu@darlean.com.

Annex to the Terms & Conditions (T&C)

Processing Agreement for the Use of the DAR Lean Platform of DAR TECH Limited (the “Agreement”) in respect of Personal Data of an EU Contractual Partner

  1. Preamble and Scope of this Agreement, Annex to the Terms & Conditions

    1. This Agreement is an integral part of the Terms & Conditions (T&C) on the use of the DAR Lean Platform concluded between DAR TECH Limited, Themistokli Dervi, 3, Julia House, CY-1066 Nicosia, Cyprus and the Contractual Partner.
    2. This Agreement serves as a Processing agreement pursuant to Article 28 of the General Data Protection Regulation (GDPR) between the Contractual Partner as Controller pursuant to Article 4 (7) GDPR and DAR TECH as Processor pursuant to Article 4 (8) GDPR. For the purpose of this Agreement, the terms of the General Data Protection Regulation shall apply.
    3. This Agreement shall only apply between DAR TECH and the Contractual Partner if the Contractual Partner is based within the European Union.
  2. Definitions

    • DAR Lean Platformmeans the cloud-based internet platform operated by DAR TECH under the web address https://app.darlean.com, which allows Users to organize and manage operational processes as well as teamwork, including, inter alia, productivity tools, processes, planning, HR management and reporting.
    • Annex or Agreement means this Annex to the Terms & Conditions (T&C) of DAR TECH for the use of the DAR Lean Platform.
    • Contractual Partner or Controller means any natural or legal person who concludes or has concluded a contract with DAR TECH for the use of the DAR Lean Platform which includes the Terms & Conditions.
    • DAR TECH or Processor means DAR TECH Limited, Themistokli Dervi, 3, Julia House, CY-1066 Nicosia, Cyprus.
    • General Data Protection Regulation or GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the Processing of Personal Data, on the free movement of such data and repealing Directive 95/46/EC as last published.
    • EU means the European Union.
    • EU Member State means a member of the European Union.
    • Parties refers to DAR TECH and the Contractual Partner collectively.
    • Personal Data is as defined within the T&Cs.
    • Processing means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
    • Terms & Conditions means DAR TECH’s Terms and Conditions on the use of the DAR Lean Platform.
  3. Objective of the Agreement, Contractual Partner as Controller

    1. DAR TECH undertakes to perform, on behalf of the Contractual Partner, the data Processing operations in accordance with the Terms & Conditions and this Agreement as further described in Appendix 1 of this Agreement.
    2. The Contractual Partner is deemed to be Controller pursuant to Article 4 No. 7 GDPR relating to the data Processing operations in accordance with Section 3.1. Accordingly, the Contractual Partner is obliged to implement all data protection obligations applicable to controllers under the GDPR and to monitor their implementation and compliance. The Contractual Partner confirms that before using the DAR Lean Platform, the Contractual Partner understands and is compliant with the relevant statutory provisions, in particular those relating to European and national data protection law, to which they are subject.
    3. The Contractual Partner undertakes not to make the DAR Lean Platform or individual modules or functions thereof accessible to Users if such use is prohibited under the legal provisions to which the Contractual Partner is subject. In such case, the Contractual Partner must instruct the Users without undue delay not to use the DAR Lean Platform or the relevant modules or functions, and to revoke, if possible, the User authorizations for such use; if such revocation is not possible within the DAR Lean Platform, the Contractual Partner shall immediately inform DAR TECH about this circumstance. The Contractual Partner shall indemnify and hold DAR TECH harmless for any claims of Users against DAR TECH arising from the Contractual Partner's breach of these obliga-tions.
  4. Processing by Processor, Right to Instruction

    1. DAR TECH shall process Personal Data as further described in Appendix 1 of this Agreement only on documented instructions from the Contractual Partner, including with regard to transfers of Personal Data to a third country or an international organization, unless required to do so by Union or Member State law to which DAR TECH is subject; in such a case, DAR TECH shall inform the Contractual Partner of that legal requirement before Processing, unless that law prohibits such information on important grounds of public interest.
    2. The conclusion of a contract on the use of the DAR Lean Platform between DAR TECH and the Contractual Partner to which the Terms & Conditions and this Agreement are attached as integral parts shall be deemed to be such documented instruction to process Personal Data. Subsequent instructions may also be given by the Contractual Partner throughout the duration of the Processing of Personal Data. These instructions shall always be documented.

    3. DAR TECH shall immediately inform the Contractual Partner if, without seeking legal advice, it considers that an instruction given by the Contractual Partner obviously infringes the GDPR or other data protection provisions of the EU or an EU Member State. DAR TECH shall not be obliged to seek legal advice on the performance of this Agreement and shall not provide any legal advice related to the performance of this Agreement.
    4. DAR TECH shall immediately inform the Contractual Partner whether it is obliged, under EU or EU Member State law, to process Personal Data contrary to the instructions of the Contractual Partner or without the instructions of the Contractual Partner, if such notification is legally permissible.
    5. Instructions given by the Contractual Partner must be consistent with the subject matter of this Agreement. Should DAR TECH incur an expense of more than one working hour as a result of following any individual instruction upon the explicit request of the Contractual Partner, the entire expense shall be reimbursed by the Contractual Partner.
  5. Confidentiality

    DAR TECH shall ensure that persons authorized to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

  6. Data Security

    1. DAR TECH shall implement technical and organisational measures to ensure the security of the Personal Data. This includes protecting the data against a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access to the data (Personal Data breach). In assessing the appropriate level of security, DAR TECH shall take due account of the state of the art, the costs of implementation, the nature, scope, context and purposes of Processing and the risks involved for the Data Subject.
    2. DAR TECH fulfils its obligation under Section 6.1 by implementing the measures set out in Appendix 2 of this Agreement. DAR TECH is entitled to adapt the technical and organizational measures to the current state of the art from time to time to ensure an adequate level of data security.
    3. DAR TECH shall inform the Contractual Partner of any Personal Data breach, in so far as such breach concerns data processed by DAR TECH on behalf of the Contractual Partner and results in a risk to the rights and freedoms of natural persons. This information shall be provided without delay as soon as DAR TECH becomes aware of such a breach and shall be addressed to the contact point notified in writing by the Contractual Partner.
    4. The information provided to the Contractual Partner pursuant to Section 6.3 shall include the following, as far as possible in the light of the circumstances:
      • the nature of the Personal Data breach including where possible, the categories and approximate number of Data Subjects concerned and the categories and approximate number of Personal Data records concerned;
      • the likely consequences of the Personal Data breach; and
      • the measures taken or proposed to be taken to address the Personal Data breach, including, where appropriate, measures to mitigate its possible adverse effects.
    5. DAR TECH hereby informs the Contractual Partner and the Contractual Partner expressly agrees that DAR TECH may process Personal Data as further described in Appendix 1 of this Agreement, only to the absolutely necessary extent, for the purposes of IT Security and the prevention of fraud and abuse. If certain Personal Data processed on behalf of the Contractual Partner is found to affect IT security (e.g. because certain files contain viruses), DAR TECH reserves the right to delete such data in accordance with the Terms & Conditions and to immediately inform the Contractual Partner.
    6. DAR TECH will, however, never transfer such data to third parties, unless explicitly required to do so by applicable European and/or Member State law; in such a case, DAR TECH shall notify the Contractual Partner immediately that such data transfer, including the reason and legal basis for such transfer, takes place, unless the applicable European and/or Member State law to which DAR TECH is subject prohibits such notification. DAR TECH will not process special categories of data as described in Article 9 (1) GDPR for such purposes.

  7. International Transfers

    1. Any transfer of data by DAR TECH to a third country or an international organisation shall be done only on the basis of documented instructions from the Contractual Partner or in order to fulfil a specific requirement under Union or Member State law to which DAR TECH is subject and shall take place in compliance with Chapter V GDPR.
    2. The Contractual Partner agrees that where DAR TECH engages a Sub-Processor in accordance with Section 8 for carrying out specific Processing activities (on behalf of the Contractual Partner) and those Processing activities involve a transfer of Personal Data within the meaning of Chapter V of Regulation (EU) 2016/679, DAR TECH and the Sub-Processor will ensure compliance with Chapter V of Regulation (EU) 2016/679 by using standard contractual clauses (SCCs) adopted by the Commission in accordance with Article 46(2) GDPR, provided the conditions for the use of those SCCs are met.
  8. Sub-Processing

    1. DAR TECH has the Contractual Partner’s general authorisation for the engagement of sub-processors from an agreed list pursuant to Appendix 3 of this Agreement. DAR TECH shall inform the Contractual Partner of any intended changes concerning the addition or replacement of other processors or sub-processors (hereinafter collectively “Sub-Processors”), thereby giving the Contractual Partner the opportunity to object to and prohibit such changes. If the Contractual Partner does not object within two weeks after such notification, the addition or replacement shall be deemed to have been approved. If such objection is raised, DAR TECH shall be entitled to terminate this Agreement as well as the underlying contractual relationship with the Contractual Partner to the end of the month by giving two weeks‘ notice.
    2. Where DAR TECH engages another Sub-Processor for carrying out specific Processing activities on behalf of the Contractual Partner, the same data protection obligations as set out in this Agreement shall be imposed on that Sub-Processor by way of a contract, in particular providing sufficient guarantees to implement appropriate technical and organizational measures in such a manner that the Processing will meet the requirements of applicable data protection law.
    3. Where that Sub-Processor fails to fulfil its data protection obligations, DAR TECH shall remain fully liable to the Contractual Partner for the performance of that Sub-Processor’s obligations.
  9. Assistance

    1. Taking into account the nature of the Processing, DAR TECH shall assist the Contractual Partner by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the Contractual Partner‘s obligation to respond to requests for exercising the Data Subject‘s rights under applicable data protection law, including Chapter III of the GDPR. DAR TECH shall fulfil this obligation by forwarding requests received from Data Subjects to the Contractual Partner. If the Contractual Partner deems it necessary to receive additional support from DAR TECH and DAR TECH agrees to provide such support, DAR TECH shall be entitled to demand additional appropriate remuneration for rendering such additional support.
    2. Moreover, taking into account the nature of Processing and the information available to DAR TECH, DAR TECH shall assist the Contractual Partner in ensuring compliance with the Contractual Partner’s obligations under applicable data protection law, including Articles 32 to 36 of the GDPR. DAR TECH shall do so by (i) taking the measures set forth in Sections 5 (“Confidentiality”) and 6 (“Data Security”) of this Agreement; (ii) notifying the Contractual Partner of a breach of Personal Data pursuant to Section 6.3; and (iii) providing the information set forth in Appendix 1 of this Agreement. If the Contractual Partner deems it necessary to receive additional support from DAR TECH and DAR TECH agrees to provide such support, DAR TECH shall be entitled to demand additional appropriate remuneration for rendering such additional support.
  10. Deletion and Return of Personal Data

    1. DAR TECH hereby informs the Contractual Partner that currently a deletion of the entire Workspace is only possible by way of a separate written notification from the Contractual Partner to DAR TECH. DAR TECH is entitled to integrate such functionality into the DAR Lean Platform in the future.
    2. DAR TECH shall moreover, at the choice of the Contractual Partner, delete or return all the Personal Data to the Contractual Partner after the end of the provision of services relating to Processing, and delete existing copies unless applicable Union or EU Member State law requires storage of the Personal Data.
  11. Audit

    1. DAR TECH shall make available to the Contractual Partner all information necessary to demonstrate compliance with the obligations laid down in this Agreement.
    2. DAR TECH shall allow for pre-notified inspections to be carried out during business hours by the Contractual Partner or a third party commissioned by the Contractual Partner. Such inspections may be carried out at reasonable intervals and in a manner that does not interfere with the business of DAR TECH. Costs arising from such audits shall be borne by the Contractual Partner. DAR TECH shall be entitled to reasonable remuneration for all services rendered in connection with its support of inspections.
    3. DAR TECH may also fulfil its obligations under Section 11.2 by having an independent third party carry out a review at least every three years and sending the summary audit results to the Contractual Partner.
  12. Liability

    1. The liability of both Parties is limited to gross negligence. Liability for mere financial losses, including a loss of profit, is excluded.
    2. Notwithstanding the foregoing, the Contractual Partner shall be liable to DAR TECH for the legality of all instructions given and shall indemnify and hold DAR TECH harmless from and against any and all damages and losses resulting from compliance with such instructions.
  13. Miscellaneous

    1. The Final Provisions (Section 10) of the Terms & Conditions shall also apply for this Agreement.
    2. In the event of a contradiction between this Agreement and the provisions of related agreements between the Parties existing at the time when this Agreement is agreed or entered into thereafter, this Agreement shall prevail. This shall not apply for future amendments to this Agreement.

Appendix 1: Description of the Processing

DAR Lean Platform Processing: Definitions

  • Users: Users of the DAR Lean Platform who are either (i) the Contractual Partner, (ii) in a contractual relationship with the Contractual Partner (e.g. as employees or contract partners), or (iii) to whom the Contractual Partner has granted access to the DAR Lean Platform.
  • Interested Party: A natural person who is not yet a User of the DAR Lean Platform but has received an invitation to use it.
  • Workspace Data: Personal Data that a User enters by using the various modules of the DAR Lean Platform within a Workspace, in particular:
    • Invitation Data: This includes Personal Data entered by the User for the purpose of inviting an Interested Party, such as in particular the e-mail address as well as the intended role.
    • Collaboration Data: This includes Personal Data that occurs as a result of multiple Users interacting with each other or within a Team, specifically Personal Data contained in project plans, functional personal tasks, meeting notes, Personal Data related to video conferencing (including video transmission), or related User assignments/assignments.
    • Team Data: This includes Personal Data related to the Team (including human resources) of a Workspace, in particular listings of Users, roles, hierarchies, employee contract terms (if applicable), working time records, leave dates and types.
    • Work Data: This includes Personal Data related to tasks, in particular the assignment of Users to tasks, Per-onal Data related to processes, projects or budgets.
    • Media Data: This includes Personal Data contained in uploaded files, such as Word and PDF files, image, video and audio files.
  • Special categories of personal data: DAR TECH confirms that free-text fields are available within the DAR Lean platform. Whether DAR TECH processes special categories of Personal Data pursuant to Article 9 (1) GDPR is dependant upon whether Users enter such data into the free-text fields within the DAR Lean Platform.

Processing activities on behalf of the Controller (Contractual Partner):

Categories of data subjects: Categories of personal data: Subject matter and nature: Purpose: Duration of the processing:
Users Workspace Data Processing (especially collecting, recording, organizing, structuring, storing, retrieving, combining or erasing) Personal Data that has been entered by the User into the DAR Lean Platform in accordance with the Terms & Conditions as well as this Agreement. The scope of Processing is depending on the subscription plan chosen by the Contractual Partner. Provide Collaboration Tools to Users on behalf of the Contractual Partner Duration of the contractual relationship between the Contractual Partner and DAR TECH.
Users, Interested Party Name, E-Mail Collecting the name and e-mail address of an Interested Party from the User, transmission of an e-mail, storing the invitation data. Invite Interested Parties to the DAR Lean Platform on behalf of the Contractual Partner Until the transmission of the invitation e-mail and then for a reasonable time within which the Interested Party is able to accept the invitation
Users Workspace Data Accessing User’s Workspace Data on an individual basis upon User’s explicit request. Provision of technical assistance and support to Users upon request, on behalf of the Contractual Partner Until the completion of the technical assistance or support activity

Appendix 2: Technical and organizational measures

DAR TECH has implemented suitable technical and organizational measures to fulfil the legal requirements set forth in Article 32 GDPR. These measures include inter alia:

  1. Pseudonymization

    Implementation of suitable pseudoymization methods.

  2. Encryption

    Implementation of SSL encryption, encryption of local hard drives.

  3. Confidentiality

    • Physical access control

      No unauthorized access to data Processing systems, e.g. magnetic or chip cards, keys, electric door openers, plant security or gatekeepers, alarm systems, video systems;

    • Access rights

      No unauthorized system use, e.g. secure passwords, automatic locking mechanisms, two-factor authentication, encryption of data media;

    • Access control

      No unauthorized reading, copying, modification or removal within the system, e.g. Authorization concepts and needs-based access rights, logging of accesses;

    • Separation control

      Separate processing of data collected for different purposes, e.g. multi-client capability, sandboxing;

    • Pseudonymization (Art. 32 para. 1 letter a GDPR)

      The processing of personal data in such a way that the data can no longer be assigned to a specific data subject without the inclusion of additional information, provided that this additional information is kept separately and is subject to appropriate technical and organizational measures.

  4. Integrity

    • Transmission control

      No unauthorized reading, copying, modification or removal during electronic transmission or transport, e.g. encryption, Virtual Private Networks (VPN), electronic signature.

    • Entry control

      Determining whether and by whom personal data have been entered, modified or removed from data processing systems, e.g: logging, document management.

  5. Availability and resilience

    • Availability control

      Protection against accidental or wilful destruction or loss, e.g. backup strategy (online/offline; on-site/off-site), uninterruptible power supply (UPS), virus protection, firewall, reporting channels and emergency plans;

    • Rapid restorability

  6. Procedures for regular review, assessment and evaluation

    • Data protection management;
    • Incident-Response-Management;
    • Privacy-friendly default settings (Art. 25 (2) GDPR);
    • Order control
    • No data Processing in the sense of Art. 28 GDPR without corresponding instruction of the Contractual Partner, e.g. clear contract drafting, formalized order management, strict selection of the service provider, obligation to assure in advance, and follow-up checks.

Appendix 3: Sub-Processors

Sub-Processor Function Country Legal basis for data export
DAR Solutions LLP., 180640002340 Almaty, Koktem microdistrict 2 – 22, Kazakhstan Technical Assistance and Support of Users Kazakhstan Standard Contractual Clauses (SCC)
AMAZON WEB SERVICES EMEA SOCIÉTÉ À RESPONSABILITÉ LIMITÉE 38 AVENUE JOHN F. KENNEDY, L-1855 LUXEMBOURG Hosting Luxembourg (EU Member State)
Terms and Conditions for the use of the DAR Lean Platform of DAR TECH Limited
  1. Preamble

    1. These Terms and Conditions (hereinafter “T&C”) apply to the use of the DAR Lean Platform available via the address https://app.darlean.com/ and as an app from DAR TECH Limited, HE409398, Themistokli Dervi 3, JULIA HOUSE, 1066, Nicosia, Cyprus (hereinafter “DAR TECH”) including all Services, videos, recordings, sounds, texts, graphics and other materials sent, received, stored or otherwise displayed on the DAR Lean Platform. These T&C create a legal agreement between DAR TECH and each User of the DAR Lean Platform and/or Services.
    2. By accessing or using the DAR Lean Platform and/or Services, the User automatically agrees to the T&C, whether or not the User has entered into a separate contract with DAR TECH. If the User does not agree to the T&C in full, he/she is prohibited from accessing the DAR Lean Platform and Services and using the content and services offered there.
    3. To use the DAR Lean Platform, App and Services, the User must be 18 years old and an Entrepreneur or Business Owner. Contracts are not concluded with consumers.
    4. The User expressly acknowledges that DAR TECH already objects to all deviating regulations in any order or in other business documents of the User.
  2. Definitions

    1. The definitions used in this T&C refer exclusively to this T&C and do not affect the definitions in DAR TECH's Privacy Statement or other documents. In this T&C, unless otherwise expressly stated in the text, the following terms shall have the meanings given below:
      • DAR Lean Platform or Platform: the DAR Lean cloudbased internet platform operated by DAR TECH under the web address https://app.darlean.com, which allows Users to organise and manage operational processes as well as teamwork, including, inter alia, productivity tools, processes, planning, HR management and reporting.
      • DAR Lean App or App: DAR TECH also offers the DAR Lean Services as an app available via an external app store.
      • User: a legal or natural person who uses the Platform and Services of DAR TECH, regardless of whether the User has registered or there is a contractual relationship between the Contracting Parties.
      • Entrepreneurs or Business Owners: natural or legal persons or partnerships with legal capacity who run a business. Businesses are any permanent organisations of independent economic activity, even if they are not profitoriented. Consumers are not Entrepreneurs/Business Owners.
      • Contracting Party/Parties or Party/Parties: This is understood to mean DAR TECH and the User individually or jointly. This applies irrespective of whether a contractual relationship has already been established between the User and DAR TECH or not.
      • User’s Personal Account or Personal Account: a set of protected Platform pages created as a result of the User’s registration, using which the User is able to access the functionality of the DAR Lean Services, allowing the User to manage settings, edit the account, and perform other actions necessary to implement the functionality of the DAR Lean Services within the authority granted to him.
      • Administrator: a person authorised by the User to manage the administrative panel in the User’s Personal Account, responsible for managing the settings, editing the account, and performing actions necessary for the use of the DAR Lean Services within the limits of his authority.
      • Privacy Statement: a document, as amended and supplemented, which defines the procedure and conditions for the collection, use, storage, processing, protection, and privacy of the User’s data, including Personal Data, which forms an integral part of these T&C, and which is available at: https://darlean.com/en/policy.
      • Referral Link: a link to the Platform provided to the User by the Administrator to register and make changes to the ac-count by filling out the form in the User’s Personal Account.
      • DAR Lean Services or Services: the services and tools available to Users through the Platform and the App.
      • EU General Data Protection Regulation or EU GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC as last published.
      • ● UK General Data Protection Regulation or UK GDPR, for Processing UK Personal Data, means the General Data Protection Regulation, Regulation (EU) 2016/679, as it forms part of domestic law in the UK by virtue of section 3 of the European Union (Withdrawal) Act 2018 (including as further amended or modified by the laws of the UK from time to time).
      • Personal Data: any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  3. TERMS OF USE

    1. DAR TECH shall grant the User, under the T&C, the right to use the DAR Lean Platform and DAR Lean App as well as the additional Services available therein.
    2. The DAR Lean Platform and DAR Lean App is a feebased online platform of DAR TECH that offers various DAR Lean Services. In order to use the DAR Lean Services on the Platform and DAR Lean App, Users must meet certain technical requirements, and under certain circumstances, pay a fee for a certain duration, and the User shall pay DAR TECH any such applicable fee as provided in Sections 5 and 6. A separate contract between DAR TECH and the User will be concluded when the use of the DAR Lean Services starts. The conditions in these T&Cs apply to all contracts between DAR TECH and the Users as well as to any use of the DAR Lean Services. Any deviating agreements must be recorded in writing.
    3. 3.3. The functionality, interface, and any Services provided on the Platform and DAR Lean App, including any Services, may be modified, supplemented, and updated, and may change the form and nature of the Platform’s or Services’ functionality at any time without prior notice to the User, and therefore, their use is offered on an “as is” basis, that is, in the form and volume in which DAR TECH provides them at the time of the User’s request. DAR TECH shall have the right, at its sole discretion, to terminate (temporarily or permanently, in whole or in separate territories, to Users of all or certain categories, or models of devices and (or) operating systems, software products), the provision of support for the DAR Lean Services, its parts, and (or) individual Services (or any individual functions within the Services) to all Users in general or an individual User, in particular, without prior notice.
    4. DAR TECH shall have the right to restrict or prohibit (temporarily or permanently) the User’s access to the DAR Lean Platform, App and/or Services to its functionality, if the User has violated ethical standards both in relation to employees of DAR TECH and other Users or has violated any provisions of these T&C.
    5. Information content of the Platform and DAR Lean App, changes in the design of the Platform and DAR Lean App, and changes in the prices of the fees may be made by DAR TECH without prior notice to the Users.
    6. After successful registration, the User shall gain access to the User’s Personal Account and be able to use the functionalities of the Platform.
    7. DAR TECH may at any time, at its sole discretion and without prior notice to the User, transfer all or part of its rights and obligations arising from these T&C and other legal documents applicable to the legal relations between the Parties to any third party.
    8. The User shall use the DAR Lean Services and the User’s Personal Account in good faith, without violating any laws, any rights or freedoms of any person (including third parties), and the standards of morality and ethics.
    9. If the User has a claim against another User in connection with the latter’s use of the Platform, the User shall address the claim directly to that User and settle the claim independently and without the involvement of DAR TECH.
    10. If the User violates the T&C, the law, standards of morality and ethics, or technical requirements or fails to meet its payment obligation, DAR TECH shall have the right to suspend, block, or delete the User’s Personal Account, prohibit, or restrict access to some or all of the functions of the DAR Lean Services using the User’s Personal Account.
    11. The User guarantees that all claims of rights holders/authors/contractors arising from the use of the DAR Lean Services information by the User in contradiction with these T&C shall be settled independently by the User, at his own expense. If DAR TECH receives claims from third parties regarding illegal use of the intellectual property on the DAR Lean Platform and DAR Lean App, the User agrees to compensate all losses of DAR TECH incurred as a result of such claims, and DAR TECH also reserves the right to unilaterally terminate these T&C as between the Parties by deleting the User’s profile.
  4. REGISTRATION CONDITIONS

    1. DAR TECH shall provide the User access to information relating to the DAR Lean Services before the User’s registration. The prerequisite for the conclusion of a contract is the registration of the User or Administrator on the DAR Lean Platform and DAR Lean App. The User shall have the right to use the DAR Lean Services after registering in his personal account and entering into these T&C.
    2. By completing registration on the DAR Lean Platform, the User makes a binding offer to conclude a contract. The User and/or Administrator also confirm that all information provided by him/her during registration is true and complete. He/she is obliged to inform DAR TECH immediately of any change in the registration data. DAR TECH may accept this offer by activating the Personal Account for the User’s use of the DAR Lean Services. With the acceptance of the offer, the contract between the Parties is concluded in the form of these T&C.
    3. If an Administrator uses the DAR Lean Services on behalf of a legal entity User, he/she shall (and hereby does) confirm his/her authority to act on behalf of that legal entity User, and such Administrator shall accept these T&C on behalf of such User.
    4. The date of the Agreement between the Parties shall be deemed to be the date of successful registration of the Administrator and/or User on the Platform or App, subject to the available functionality.
    5. Then the Administrator shall register the Users on behalf of a legal entity by successively having the User carry out all of the following specific actions:
      • clicking on the Referral Link provided to the User by the Administrator. By such clicking, the User confirms his/her intention to use the Platform’s or App Services.
      • reading and accepting the T&C, reading the Privacy Statement and successfully registering on the Platform or App.
    6. After registering, the User is given access to the User’s Personal Account using the email address or subscriber phone number, and a password is set up. When registering, the User specifies a subscriber phone number. Further use of the DAR Lean Services by the User constitutes unconditional acceptance of these T&C.
    7. It is the responsibility of the Administrator and/or the User to ensure the security and safety of the password to third parties. If the password is lost or compromised and if third parties gain unauthorised access to the Personal Account, the Administrator and/or User shall immediately notify DAR TECH at the email address: info-eu@darlean.com. Until such a notice is received, all actions taken using the Administrator and/or User’s Per-sonal Account shall be deemed to have been accepted by the Administrator and/or User.
    8. The User undertakes not to use anyone else’s username and password to access the DAR Lean Services and not to provide their verification data to other Users or third parties to access the Platform..
  5. SERVICES FROM DAR TECH

    1. DAR TECH offers Users free (limited access) and several paid subscriptions with additional functions. Full details of the prices and information on the individual subscriptions can be found at: https://darlean.com/en/plans.
    2. DAR TECH shall provide the User with the purchased Services during the term of the applicable Subscription Period in accordance with these T&Cs. This does not affect DAR TECH's right to terminate the contract between the Parties for a good cause or as otherwise provided in these T&C.
    3. For more information on the services, products, information, contract or subscription period and performance of DAR TECH, please refer to: https://darlean.com/en.
  6. SUBSCRIPTION FEE AND PAYMENT PROCEDURE

    1. The prices for the various payment versions are listed on https://darlean.com/en/plans. These prices are not binding and exclude the applicable statutory taxes. As soon as a contract is concluded, the fee is payable and due immediately.
    2. The cost of access to the functionality of the DAR Lean Services may change at the discretion of DAR TECH; however, a change in such cost shall not affect the cost of access to the DAR Lean Services functionality for Users who have paid such cost in full at the previous price for the remainder of the applicable Subscription Period only. DAR TECH shall notify Users of changes to the DAR Lean Services functionality by specifying the cost of the Platform in accordance with Section 6.1.
    3. The purchase of access to the functionality of the DAR Lean Services shall be for a certain period. At the same time, the User shall have the right to select the period for purchasing access to the functionality of the DAR Lean Services (hereinafter “Subscription Period”) in the relevant tab of the Platform from a limited selection of possible Subscription Periods.
    4. Payment for a subscription to access the functionality of the DAR Lean Platform and Services shall be made through electronic payment system providers allowing payment by credit or debit cards of international payment systems. For payment, the User must select one of the payment methods offered on the DAR Lean Platform. Other payment methods are not possible.
    5. In terms of implementing the payment infrastructure, the DAR Lean Services is based solely on financial services.
    6. The User agrees that DAR TECH is not responsible for failures in operating the payment systems.
    7. The processing of card data entry and the payments themselves shall be carried out by a financial service provider.
    8. Payment obligations shall be considered to have been fulfilled by the User if the payment is authorised in the system. The proof of the payment shall be the payment system information about the payment made.
    9. DAR TECH shall have no control over the electronic payment system and shall not be responsible for errors in such a payment system. If, as a result of such errors, the User’s money is debited, but the system does not authorise the payment, the obligation to return the funds to the User shall lie with the electronic payment system provider.
    10. If the User does not fulfil his payment obligation towards DAR TECH, DAR TECH is entitled to temporarily block the User's profile until the owed payment has been received. All other claims of DAR TECH remain unaffected by this.
  7. INTELLECTUAL PROPERTY

    1. The DAR Lean Platform, App and Services contain the results of intellectual activity owned by DAR TECH. DAR TECH owns and reserves all right, title, and interest in and to the DAR Lean Platform, App and the Services, including without limitation any intellectual property rights therein or thereto.
    2. By using the DAR Lean Services, the User acknowledges and agrees that all content on the Platform and App, and the structure of content on the Platform, are protected by copyright, trademark, and other intellectual property rights and that these rights are valid and protected in all forms, on all media and in relation to all technologies, whether currently existing or later developed or created. No rights to any content on the Platform, including but not limited to audiovisual works, images, methodological materials, or trademarks, shall be transferred to the User as a result of using the DAR Lean Services and entering into these T&C.
    3. Without prejudice to the universality of the foregoing provisions, the User acknowledges that the DAR Lean Services contain the results of intellectual activity, protected rights, and other materials of third parties and that, as between the Parties, such rights belong to DAR TECH. The User is prohibited from copying, modifying, changing, deleting, supplementing, publishing, transferring the objects of exclusive and personal nonproperty rights contained in the Platform or App, creating derivative works, making, or selling products based thereon, reproducing, displaying, or in any other way exercising or using such rights without the express permission of the rights holder.
    4. DAR TECH shall grant a limited, personal, nonexclusive, noncommercial, revocable, and nontransferable license to view the DAR Lean Services content to anyone who has accepted the T&C. The User undertakes not to copy content from the Platform using automated systems (such as scripts, bots, spiders, scanners, etc.) or using other information extraction systems and technologies (frames, User data extraction masks) without the prior written permission of the respective right holder. No materials from the DAR Lean Services may be copied, reproduced, modified, republished, uploaded, posted on thirdparty products, transferred to third parties, or distributed in any form or by any means without the prior written consent of DAR TECH except as expressly provided in these T&C.
    5. DAR TECH shall have the right to set limits on access to the DAR Lean Services products, including setting time and quantitative limits in order to prevent unauthorized access to the DAR Lean Services products by third parties.
    6. Suggestions made by Users do not give rise to any property rights of the User against DAR TECH. Notwithstanding any provision in these T&C to the contrary, DAR TECH may use, develop and implement any information, suggestions, comments, or other feedback (collectively, “Feedback”) provided to DAR TECH by or on behalf of User in connection with the development, operation, marketing and sale of the Platform and/or Services, in its discretion and with no compensation to any person providing such Feedback, irrespective of any intellectual property or proprietary rights claimed by User in such Feedback. User represents that it has not, and will not, knowingly provide Feedback that is subject to any thirdparty intellectual property rights.
  8. PERSONAL DATA

    1. Personal data of the User will be stored and processed automatically by DAR TECH in the performance of this contract. In this regard, DAR TECH hereby refers to the Privacy Statement available at https://darlean.com/en/policy.
    2. Insofar as DAR TECH processes Personal Data of Data Subjects attributable to the User (including, but not limited to employees or third parties of the User to whom the User has – within the limitations and prerequisites laid out in the Platform – granted access to the Platform or to Platform Services), DAR TECH shall be Processor within the meaning of Article 4(8) EU-GDPR and Article 4(8) UKGDPR and the respective User shall be Controller within the meaning of Article 4(7) EUGDPR and Article 4(7) UKGDPR. In such a case, the Contracting Parties agree that the Annex to the Terms & Conditions: Processing Agreement for the use of the DAR Lean Platform together with the appendices referenced therein, available at [Link] (hereinafter “Data Processing Agreement”) shall apply as an agreement pursuant to Article 28 EU-GDPR and Article 28 UK-GDPR. This Data Processing Agreement shall be deemed an integral part of these T&C.
  9. LIABILITY / DISCLAIMER OF WARRANTIES

    1. DAR TECH shall not be liable for the performance of the DAR Lean Services and does not guarantee the uninterrupted operation of the DAR Lean Services. DAR TECH also does not guarantee the safety of the information posted on the Platform and App and the possibility of uninterrupted access to the Platform and App.
    2. The Platform and App may contain links to other websites or services on the Internet (hereinafter “ThirdParty Websites”). DAR TECH shall not check these ThirdParty Websites or their content for compliance with any requirements (authenticity, completeness, legality, etc.). DAR TECH shall not be liable for any information or materials posted on ThirdParty Websites to which the User gains access in connection with the use of the DAR Lean Platform or Services, including any opinions or statements expressed on ThirdParty Websites, advertisements, etc., as well as for the availability of such websites or content and the consequences of their use by the User.
    3. DAR TECH will not be liable for any direct, indirect, incidental, special, exemplary or consequential damages, personal injury/wrongful death, lost profits, lost data, or business interruption, the use or misuse of submissions or content in any way whatsoever arising out of the use of, or inability to use, the Platform and/or any Services, whether or not DAR TECH is advised of the possibility of such damages. In the event that the foregoing exclusion of liability is found by a court of competent jurisdiction to be unenforceable, and a determination is made that DAR TECH is liable, under no circumstances will DAR TECH be liable to any person or entity for more than the amount paid to DAR TECH by such person or entity in the 90 days immediately preceding the date on which the claim was first asserted.
    4. The User shall be liable to DAR TECH for the legality of all instructions given and shall indemnify and hold DAR TECH harmless from and against any and all damages and losses resulting from compliance with such instructions. Further, each User shall defend, indemnify and hold harmless DAR TECH from and against all liability, claims, actions, and expenses, including attorneys' fees and costs, arising out of such User’s use of the Platform and/or Services or such User’s breach or alleged breach of any term, condition, obligation, representation or warranty in this T&C. The User agrees that the provisions in this paragraph will survive any termination of such User’s Personal Account, the Platform or Services, or these T&C.
    5. DAR TECH does not guarantee that the DAR Lean Services meet the User’s requirements and that access to the Platform will be uninterrupted, fast, reliable, or errorfree. Software and hardware errors both on the side of DAR TECH and on the side of the User, which made it impossible for the User to access the Platform, are force majeure circumstances and grounds for exemption from liability for nonfulfilment of obligations by DAR TECH under these T&C.
    6. The presentation, information and advertising of products and services on the DAR Lean Platform and/or the App and/or ThirdParty Websites and/or any other websites, folders or advertising materials do not constitute a binding offer by DAR TECH to sell specific products or services.
    7. DAR TECH shall not be responsible for advertising materials distributed using the Service and Platform products, as well as for goods and services offered in accordance with these advertising materials.
    8. Subsidiaries, directors, employees, managers, agents, representatives, or vendors of DAR TECH may not give express or implied warranties on behalf of DAR TECH.
    9. Furthermore, to the extent permitted by applicable law, DAR TECH disclaims all express and implied warranties regarding the DAR Lean Services suitability for specific purposes not expressly defined in these T&C, including without limitation any warranty regarding the commercial value, respect for property rights, protection against computer viruses, title, noninfringement, merchantability, or fitness for a particular purpose.
    10. DAR TECH cannot guarantee the absence of errors and defects on the Platform and/or App, as well as uninterrupted access to the Platform and/or App, which may depend on the network connection, the User’s software and equipment, and other factors. The User agrees that he/she is solely responsible for using the Service and the Platform products. DAR TECH cannot guarantee that the Platform or Services are fully available in all jurisdictions, therefore, the use of the DAR Lean Services is permitted subject to the laws of the Republic of Cyprus.
    11. Each User forever releases, discharges, and covenants not to sue DAR TECH from and with respect to any and all liability, claims, actions, and expenses that may arise, whether caused by the negligence of DAR TECH or otherwise, in connection with the User’s use of the Platform and/or Services or the User’s interaction with any person or entity through or as a result of the Platform and/or Services.
    12. DAR TECH shall have no responsibility or liability for, or involvement with, any relationship that exists or comes to exist between or among Users of the Platform.
    13. To the extent permitted by applicable law, each User and DAR TECH agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Platform and/or Services or this T&C (including the Privacy Policy) must be filed within ONE (1) YEAR after such claim or cause of action arose (or, if longer, within the shortest statute of limitations for such claim which the Parties may establish by agreement) or the claim will be forever barred.
  10. Additional provision for the use of the dar lean app

    1. The User is granted a nonexclusive, nontransferable and limited right by DAR TECH to access and use the DAR Lean App. This use is solely for personal and noncommercial purposes.
    2. The User may download and install the App from the respective application stores. The availability of the App may vary depending on the device, operating system and region.
    3. The User may not reproduce, distribute, make publicly available, modify or otherwise use the App without authorisation. The App may not be decompiled, reverse engineered, disassembled or otherwise converted into a readable form.
    4. Updates, upgrades and modifications to the App will be made at DAR TECH's sole discretion and may change the way the App is used or restrict the use of the App.
    5. DAR TECH cannot guarantee that the App will be errorfree or uninterrupted at all times. Outages may occur due to maintenance, updates or for other reasons beyond DAR TECH's control.
    6. The App is protected by copyright and all rights thereto are owned by DAR TECH or its licensors. By using the App, the User does not acquire any ownership or other rights in the App other than the right to use expressly granted in these T&C.
  11. Final Provisions

    1. DAR TECH shall have the right to unilaterally amend the T&C, with such amendments taking effect 30 days after the publication of the new version of the T&C. On each subsequent visit to the Platform or App prior to using the Personal Account, the User undertakes to read the new version of these T&C. Continued use of the DAR Lean Platform, App and Services and the User’s Personal Account shall constitute the User’s acceptance of the terms and conditions of the new version of these T&C. If the User does not agree with the terms and conditions of the new version of these T&C, he/she shall stop using the Platform and Services.
    2. Should one or more provisions of this contract be or become invalid, this shall not affect the remaining provisions of this contract.
    3. The headings of the provisions contained in these T&C are for convenience only and shall not be used in interpreting them.
    4. This T&C and all aspects of the Platform and Services will be governed by and construed in accordance with the substantive law of the Republic of Cyprus. The applicability of International Private Law (including its referral norms) as well as the United Nations Convention on Contracts for the International Sale of Goods (CISG or Vienna Convention) is expressly excluded.
    5. In the absence of mandatory statutory provisions to the contrary, the court at the seat of DAR TECH shall have exclusive jurisdiction for disputes between the Contracting Parties.
    6. The User may obtain any clarification on the matters of interest by contacting DAR TECH by email at info-eu@darlean.com.

Annex to the Terms & Conditions (T&C)

Processing Agreement for the Use of the DAR Lean Platform of DAR TECH Limited (the “Agreement”) in respect of Personal Data of an EU Contractual Partner

  1. Preamble and Scope of this Agreement, Annex to the Terms & Conditions

    1. This Agreement is an integral part of the Terms & Conditions (T&C) on the use of the DAR Lean Platform concluded between DAR TECH Limited, Themistokli Dervi, 3, Julia House, CY-1066 Nicosia, Cyprus and the Contractual Partner.
    2. This Agreement serves as a Processing agreement pursuant to Article 28 of the General Data Protection Regulation (GDPR) between the Contractual Partner as Controller pursuant to Article 4 (7) GDPR and DAR TECH as Processor pursuant to Article 4 (8) GDPR. For the purpose of this Agreement, the terms of the General Data Protection Regulation shall apply.
    3. This Agreement shall only apply between DAR TECH and the Contractual Partner if the Contractual Partner is based within the European Union.
  2. Definitions

    • DAR Lean Platformmeans the cloud-based internet platform operated by DAR TECH under the web address https://app.darlean.com, which allows Users to organize and manage operational processes as well as teamwork, including, inter alia, productivity tools, processes, planning, HR management and reporting.
    • Annex or Agreement means this Annex to the Terms & Conditions (T&C) of DAR TECH for the use of the DAR Lean Platform.
    • Contractual Partner or Controller means any natural or legal person who concludes or has concluded a contract with DAR TECH for the use of the DAR Lean Platform which includes the Terms & Conditions.
    • DAR TECH or Processor means DAR TECH Limited, Themistokli Dervi, 3, Julia House, CY-1066 Nicosia, Cyprus.
    • General Data Protection Regulation or GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the Processing of Personal Data, on the free movement of such data and repealing Directive 95/46/EC as last published.
    • EU means the European Union.
    • EU Member State means a member of the European Union.
    • Parties refers to DAR TECH and the Contractual Partner collectively.
    • Personal Data is as defined within the T&Cs.
    • Processing means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
    • Terms & Conditions means DAR TECH’s Terms and Conditions on the use of the DAR Lean Platform.
  3. Objective of the Agreement, Contractual Partner as Controller

    1. DAR TECH undertakes to perform, on behalf of the Contractual Partner, the data Processing operations in accordance with the Terms & Conditions and this Agreement as further described in Appendix 1 of this Agreement.
    2. The Contractual Partner is deemed to be Controller pursuant to Article 4 No. 7 GDPR relating to the data Processing operations in accordance with Section 3.1. Accordingly, the Contractual Partner is obliged to implement all data protection obligations applicable to controllers under the GDPR and to monitor their implementation and compliance. The Contractual Partner confirms that before using the DAR Lean Platform, the Contractual Partner understands and is compliant with the relevant statutory provisions, in particular those relating to European and national data protection law, to which they are subject.
    3. The Contractual Partner undertakes not to make the DAR Lean Platform or individual modules or functions thereof accessible to Users if such use is prohibited under the legal provisions to which the Contractual Partner is subject. In such case, the Contractual Partner must instruct the Users without undue delay not to use the DAR Lean Platform or the relevant modules or functions, and to revoke, if possible, the User authorizations for such use; if such revocation is not possible within the DAR Lean Platform, the Contractual Partner shall immediately inform DAR TECH about this circumstance. The Contractual Partner shall indemnify and hold DAR TECH harmless for any claims of Users against DAR TECH arising from the Contractual Partner's breach of these obligations.
  4. Processing by Processor, Right to Instruction

    1. DAR TECH shall process Personal Data as further described in Appendix 1 of this Agreement only on documented instructions from the Contractual Partner, including with regard to transfers of Personal Data to a third country or an international organization, unless required to do so by Union or Member State law to which DAR TECH is subject; in such a case, DAR TECH shall inform the Contractual Partner of that legal requirement before Processing, unless that law prohibits such information on important grounds of public interest.
    2. The conclusion of a contract on the use of the DAR Lean Platform between DAR TECH and the Contractual Partner to which the Terms & Conditions and this Agreement are attached as integral parts shall be deemed to be such documented instruction to process Personal Data. Subsequent instructions may also be given by the Contractual Partner throughout the duration of the Processing of Personal Data. These instructions shall always be documented.

    3. DAR TECH shall immediately inform the Contractual Partner if, without seeking legal advice, it considers that an instruction given by the Contractual Partner obviously infringes the GDPR or other data protection provisions of the EU or an EU Member State. DAR TECH shall not be obliged to seek legal advice on the performance of this Agreement and shall not provide any legal advice related to the performance of this Agreement.
    4. DAR TECH shall immediately inform the Contractual Partner whether it is obliged, under EU or EU Member State law, to process Personal Data contrary to the instructions of the Contractual Partner or without the instructions of the Contractual Partner, if such notification is legally permissible.
    5. Instructions given by the Contractual Partner must be consistent with the subject matter of this Agreement. Should DAR TECH incur an expense of more than one working hour as a result of following any individual instruction upon the explicit request of the Contractual Partner, the entire expense shall be reimbursed by the Contractual Partner.
  5. Confidentiality

    DAR TECH shall ensure that persons authorized to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

  6. Data Security

    1. DAR TECH shall implement technical and organisational measures to ensure the security of the Personal Data. This includes protecting the data against a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access to the data (Personal Data breach). In assessing the appropriate level of security, DAR TECH shall take due account of the state of the art, the costs of implementation, the nature, scope, context and purposes of Processing and the risks involved for the Data Subject.
    2. DAR TECH fulfils its obligation under Section 6.1 by implementing the measures set out in Appendix 2 of this Agreement. DAR TECH is entitled to adapt the technical and organizational measures to the current state of the art from time to time to ensure an adequate level of data security.
    3. DAR TECH shall inform the Contractual Partner of any Personal Data breach, in so far as such breach concerns data processed by DAR TECH on behalf of the Contractual Partner and results in a risk to the rights and freedoms of natural persons. This information shall be provided without delay as soon as DAR TECH becomes aware of such a breach and shall be addressed to the contact point notified in writing by the Contractual Partner.
    4. The information provided to the Contractual Partner pursuant to Section 6.3 shall include the following, as far as possible in the light of the circumstances:
      • the nature of the Personal Data breach including where possible, the categories and approximate number of Data Subjects concerned and the categories and approximate number of Personal Data records concerned;
      • the likely consequences of the Personal Data breach; and
      • the measures taken or proposed to be taken to address the Personal Data breach, including, where appropriate, measures to mitigate its possible adverse effects.
    5. DAR TECH hereby informs the Contractual Partner and the Contractual Partner expressly agrees that DAR TECH may process Personal Data as further described in Appendix 1 of this Agreement, only to the absolutely necessary extent, for the purposes of IT Security and the prevention of fraud and abuse. If certain Personal Data processed on behalf of the Contractual Partner is found to affect IT security (e.g. because certain files contain viruses), DAR TECH reserves the right to delete such data in accordance with the Terms & Conditions and to immediately inform the Contractual Partner.
    6. DAR TECH will, however, never transfer such data to third parties, unless explicitly required to do so by applicable European and/or Member State law; in such a case, DAR TECH shall notify the Contractual Partner immediately that such data transfer, including the reason and legal basis for such transfer, takes place, unless the applicable European and/or Member State law to which DAR TECH is subject prohibits such notification. DAR TECH will not process special categories of data as described in Article 9 (1) GDPR for such purposes.

  7. International Transfers

    1. Any transfer of data by DAR TECH to a third country or an international organisation shall be done only on the basis of documented instructions from the Contractual Partner or in order to fulfil a specific requirement under Union or Member State law to which DAR TECH is subject and shall take place in compliance with Chapter V GDPR.
    2. The Contractual Partner agrees that where DAR TECH engages a SubProcessor in accordance with Section 8 for carrying out specific Processing activities (on behalf of the Contractual Partner) and those Processing activities involve a transfer of Personal Data within the meaning of Chapter V of Regulation (EU) 2016/679, DAR TECH and the Sub-Processor will ensure compliance with Chapter V of Regulation (EU) 2016/679 by using standard contractual clauses (SCCs) adopted by the Commission in accordance with Article 46(2) GDPR, provided the conditions for the use of those SCCs are met.
  8. Sub-Processing

    1. DAR TECH has the Contractual Partner’s general authorisation for the engagement of sub-processors from an agreed list pursuant to Appendix 3 of this Agreement. DAR TECH shall inform the Contractual Partner of any intended changes concerning the addition or replacement of other processors or sub-processors (hereinafter collectively “Sub-Processors”), thereby giving the Contractual Partner the opportunity to object to and prohibit such changes. If the Contractual Partner does not object within two weeks after such notification, the addition or replacement shall be deemed to have been approved. If such objection is raised, DAR TECH shall be entitled to terminate this Agreement as well as the underlying contractual relationship with the Contractual Partner to the end of the month by giving two weeks‘ notice.
    2. Where DAR TECH engages another Sub-Processor for carrying out specific Processing activities on behalf of the Contractual Partner, the same data protection obligations as set out in this Agreement shall be imposed on that Sub-Processor by way of a contract, in particular providing sufficient guarantees to implement appropriate technical and organizational measures in such a manner that the Processing will meet the requirements of applicable data protection law.
    3. Where that Sub-Processor fails to fulfil its data protection obligations, DAR TECH shall remain fully liable to the Contractual Partner for the performance of that Sub-Processor’s obligations.
  9. Assistance

    1. Taking into account the nature of the Processing, DAR TECH shall assist the Contractual Partner by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the Contractual Partner‘s obligation to respond to requests for exercising the Data Subject‘s rights under applicable data protection law, including Chapter III of the GDPR. DAR TECH shall fulfil this obligation by forwarding requests received from Data Subjects to the Contractual Partner. If the Contractual Partner deems it necessary to receive additional support from DAR TECH and DAR TECH agrees to provide such support, DAR TECH shall be entitled to demand additional appropriate remuneration for rendering such additional support.
    2. Moreover, taking into account the nature of Processing and the information available to DAR TECH, DAR TECH shall assist the Contractual Partner in ensuring compliance with the Contractual Partner’s obligations under applicable data protection law, including Articles 32 to 36 of the GDPR. DAR TECH shall do so by (i) taking the measures set forth in Sections 5 (“Confidentiality”) and 6 (“Data Security”) of this Agreement; (ii) notifying the Contractual Partner of a breach of Personal Data pursuant to Section 6.3; and (iii) providing the information set forth in Appendix 1 of this Agreement. If the Contractual Partner deems it necessary to receive additional support from DAR TECH and DAR TECH agrees to provide such support, DAR TECH shall be entitled to demand additional appropriate remuneration for rendering such additional support.
  10. Deletion and Return of Personal Data

    1. DAR TECH hereby informs the Contractual Partner that currently a deletion of the entire Workspace is only possible by way of a separate written notification from the Contractual Partner to DAR TECH. DAR TECH is entitled to integrate such functionality into the DAR Lean Platform in the future.
    2. DAR TECH shall moreover, at the choice of the Contractual Partner, delete or return all the Personal Data to the Contractual Partner after the end of the provision of services relating to Processing, and delete existing copies unless applicable Union or EU Member State law requires storage of the Personal Data.
  11. Audit

    1. DAR TECH shall make available to the Contractual Partner all information necessary to demonstrate compliance with the obligations laid down in this Agreement.
    2. DAR TECH shall allow for prenotified inspections to be carried out during business hours by the Contractual Partner or a third party commissioned by the Contractual Partner. Such inspections may be carried out at reasonable intervals and in a manner that does not interfere with the business of DAR TECH. Costs arising from such audits shall be borne by the Contractual Partner. DAR TECH shall be entitled to reasonable remuneration for all services rendered in connection with its support of inspections.
    3. DAR TECH may also fulfil its obligations under Section 11.2 by having an independent third party carry out a review at least every three years and sending the summary audit results to the Contractual Partner.
  12. Liability

    1. The liability of both Parties is limited to gross negligence. Liability for mere financial losses, including a loss of profit, is excluded.
    2. Notwithstanding the foregoing, the Contractual Partner shall be liable to DAR TECH for the legality of all instructions given and shall indemnify and hold DAR TECH harmless from and against any and all damages and losses resulting from compliance with such instructions.
  13. Miscellaneous

    1. The Final Provisions (Section 10) of the Terms & Conditions shall also apply for this Agreement.
    2. In the event of a contradiction between this Agreement and the provisions of related agreements between the Parties existing at the time when this Agreement is agreed or entered into thereafter, this Agreement shall prevail. This shall not apply for future amendments to this Agreement.

Appendix 1: Description of the Processing

DAR Lean Platform Processing: Definitions

  • Users: Users of the DAR Lean Platform who are either (i) the Contractual Partner, (ii) in a contractual relationship with the Contractual Partner (e.g. as employees or contract partners), or (iii) to whom the Contractual Partner has granted access to the DAR Lean Platform.
  • Interested Party: A natural person who is not yet a User of the DAR Lean Platform but has received an invitation to use it.
  • Workspace Data: Personal Data that a User enters by using the various modules of the DAR Lean Platform within a Workspace, in particular:
    • Invitation Data: This includes Personal Data entered by the User for the purpose of inviting an Interested Party, such as in particular the e-mail address as well as the intended role.
    • Collaboration Data: This includes Personal Data that occurs as a result of multiple Users interacting with each other or within a Team, specifically Personal Data contained in project plans, functional personal tasks, meeting notes, Personal Data related to video conferencing (including video transmission), or related User assignments/assignments.
    • Team Data: This includes Personal Data related to the Team (including human resources) of a Workspace, in particular listings of Users, roles, hierarchies, employee contract terms (if applicable), working time records, leave dates and types.
    • Work Data: This includes Personal Data related to tasks, in particular the assignment of Users to tasks, Personal Data related to processes, projects or budgets.
    • Media Data: This includes Personal Data contained in uploaded files, such as Word and PDF files, image, video and audio files.
  • Special categories of personal data: DAR TECH confirms that free-text fields are available within the DAR Lean platform. Whether DAR TECH processes special categories of Personal Data pursuant to Article 9 (1) GDPR is dependant upon whether Users enter such data into the free-text fields within the DAR Lean Platform.

Processing activities on behalf of the Controller (Contractual Partner):

Categories of data subjects: Categories of personal data: Subject matter and nature: Purpose: Duration of the processing:
Users Workspace Data Processing (especially collecting, recording, organizing, structuring, storing, retrieving, combining or erasing) Personal Data that has been entered by the User into the DAR Lean Platform in accordance with the Terms & Conditions as well as this Agreement. The scope of Processing is depending on the subscription plan chosen by the Contractual Partner. Provide Collaboration Tools to Users on behalf of the Contractual Partner Duration of the contractual relationship between the Contractual Partner and DAR TECH.
Users, Interested Party Name, E-Mail Collecting the name and e-mail address of an Interested Party from the User, transmission of an e-mail, storing the invitation data. Invite Interested Parties to the DAR Lean Platform on behalf of the Contractual Partner Until the transmission of the invitation e-mail and then for a reasonable time within which the Interested Party is able to accept the invitation
Users Workspace Data Accessing User’s Workspace Data on an individual basis upon User’s explicit request. Provision of technical assistance and support to Users upon request, on behalf of the Contractual Partner Until the completion of the technical assistance or support activity

Appendix 2: Technical and organizational measures

DAR TECH has implemented suitable technical and organizational measures to fulfil the legal requirements set forth in Article 32 GDPR. These measures include inter alia:

  1. Pseudonymization

    Implementation of suitable pseudoymization methods.

  2. Encryption

    Implementation of SSL encryption, encryption of local hard drives.

  3. Confidentiality

    • Physical access control

      No unauthorized access to data Processing systems, e.g. magnetic or chip cards, keys, electric door openers, plant security or gatekeepers, alarm systems, video systems;

    • Access rights

      No unauthorized system use, e.g. secure passwords, automatic locking mechanisms, two-factor authentication, encryption of data media;

    • Access control

      No unauthorized reading, copying, modification or removal within the system, e.g. Authorization concepts and needs-based access rights, logging of accesses;

    • Separation control

      Separate processing of data collected for different purposes, e.g. multi-client capability, sandboxing;

    • Pseudonymization (Art. 32 para. 1 letter a GDPR)

      The processing of personal data in such a way that the data can no longer be assigned to a specific data subject without the inclusion of additional information, provided that this additional information is kept separately and is subject to appropriate technical and organizational measures.

  4. Integrity

    • Transmission control

      No unauthorized reading, copying, modification or removal during electronic transmission or transport, e.g. encryption, Virtual Private Networks (VPN), electronic signature.

    • Entry control

      Determining whether and by whom personal data have been entered, modified or removed from data processing systems, e.g: logging, document management.

  5. Availability and resilience

    • Availability control

      Protection against accidental or wilful destruction or loss, e.g. backup strategy (online/offline; on-site/off-site), uninterruptible power supply (UPS), virus protection, firewall, reporting channels and emergency plans;

    • Rapid restorability

  6. Procedures for regular review, assessment and evaluation

    • Data protection management;
    • Incident-Response-Management;
    • Privacy-friendly default settings (Art. 25 (2) GDPR);
    • Order control
    • No data Processing in the sense of Art. 28 GDPR without corresponding instruction of the Contractual Partner, e.g. clear contract drafting, formalized order management, strict selection of the service provider, obligation to assure in advance, and follow-up checks.

Appendix 3: Sub-Processors

Sub-Processor Function Country Legal basis for data export
DAR Solutions LLP., 180640002340 Almaty, Koktem microdistrict 2 – 22, Kazakhstan Technical Assistance and Support of Users Kazakhstan Standard Contractual Clauses (SCC)
AMAZON WEB SERVICES EMEA SOCIÉTÉ À RESPONSABILITÉ LIMITÉE 38 AVENUE JOHN F. KENNEDY, L-1855 LUXEMBOURG Hosting Luxembourg (EU Member State)
Terms and Conditions for the use of the DAR Lean Platform of DAR TECH Limited
  1. Preamble

    1. These Terms and Conditions (hereinafter “T&C”) apply to the use of the DAR Lean Platform available via the address https://app.darlean.com/ and as an app from DAR TECH Limited, HE409398, Themistokli Dervi 3, JULIA HOUSE, 1066, Nicosia, Cyprus (hereinafter “DAR TECH”) including all Services, videos, recordings, sounds, texts, graphics and other materials sent, received, stored or otherwise displayed on the DAR Lean Platform. These T&C create a legal agreement between DAR TECH and each User of the DAR Lean Platform and/or Services.
    2. By accessing or using the DAR Lean Platform and/or Services, the User automatically agrees to the T&C, whether or not the User has entered into a separate contract with DAR TECH. If the User does not agree to the T&C in full, he/she is prohibited from accessing the DAR Lean Platform and Services and using the content and services offered there.
    3. To use the DAR Lean Platform, App and Services, the User must be 18 years old and an Entrepreneur or Business Owner. Contracts are not concluded with consumers.
    4. The User expressly acknowledges that DAR TECH already objects to all deviating regulations in any order or in other business documents of the User.
    5. IMPORTANT NOTICE – This T&C requires the use of arbitration on an individual basis to resolve disputes between any User and DAR TECH, rather than jury trials or class actions. Please read Section 10.6 for further details.
  2. Definitions

    1. The definitions used in this T&C refer exclusively to this T&C and do not affect the definitions in DAR TECH's Privacy Statement or other documents. In this T&C, unless otherwise expressly stated in the text, the following terms shall have the meanings given below:
      • DAR Lean Platform or Platform: the DAR Lean cloudbased internet platform operated by DAR TECH under the web address https://app.darlean.com, which allows Users to organise and manage operational processes as well as teamwork, including, inter alia, productivity tools, processes, planning, HR management and reporting.
      • DAR Lean App or App: DAR TECH also offers the DAR Lean Services as an app available via an external app store.
      • User: a legal or natural person who uses the Platform and Services of DAR TECH, regardless of whether the User has registered or there is a contractual relationship between the Contracting Parties.
      • Entrepreneurs or Business Owners: natural or legal persons or partnerships with legal capacity who run a business. Businesses are any permanent organisations of independent economic activity, even if they are not profitoriented. Consumers are not Entrepreneurs/Business Owners.
      • Contracting Party/Parties or Party/Parties: This is understood to mean DAR TECH and the User individually or jointly. This applies irrespective of whether a contractual relationship has already been established between the User and DAR TECH or not.
      • User’s Personal Account or Personal Account: a set of protected Platform pages created as a result of the User’s registration, using which the User is able to access the functionality of the DAR Lean Services, allowing the User to manage settings, edit the account, and perform other actions necessary to implement the functionality of the DAR Lean Services within the authority granted to him.
      • Administrator: a person authorised by the User to manage the administrative panel in the User’s Personal Account, responsible for managing the settings, editing the account, and performing actions necessary for the use of the DAR Lean Services within the limits of his authority.
      • Privacy Statement: a document, as amended and supplemented, which defines the procedure and conditions for the collection, use, storage, processing, protection, and privacy of the User’s data, including Personal Data, which forms an integral part of these T&C, and which is available at: https://darlean.com/en/policy.
      • Referral Link: a link to the Platform provided to the User by the Administrator to register and make changes to the account by filling out the form in the User’s Personal Account.
      • DAR Lean Services or Services: the services and tools available to Users through the Platform and the App.
      • General Data Protection Regulation (GDPR): EU-General Data Protection Regulation or GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC as last published.
      • Personal Data: any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  3. TERMS OF USE

    1. DAR TECH shall grant the User, under the T&C, the right to use the DAR Lean Platform and DAR Lean App as well as the additional Services available therein.
    2. The DAR Lean Platform and DAR Lean App is a fee-based online platform of DAR TECH that offers various DAR Lean Services. In order to use the DAR Lean Services on the Platform and DAR Lean App, Users must meet certain technical requirements, and under certain circumstances, pay a fee for a certain duration, and the User shall pay DAR TECH any such applicable fee as provided in Sections 5 and 6. A separate contract between DAR TECH and the User will be concluded when the use of the DAR Lean Services starts. The conditions in these T&Cs apply to all contracts between DAR TECH and the Users as well as to any use of the DAR Lean Services. Any deviating agreements must be recorded in writing.
    3. 3.3. The functionality, interface, and any Services provided on the Platform and DAR Lean App, including any Services, may be modified, supplemented, and updated, and may change the form and nature of the Platform’s or Services’ functionality at any time without prior notice to the User, and therefore, their use is offered on an “as is” basis, that is, in the form and volume in which DAR TECH provides them at the time of the User’s request. DAR TECH shall have the right, at its sole discretion, to terminate (temporarily or permanently, in whole or in separate territories, to Users of all or certain categories, or models of devices and (or) operating systems, software products), the provision of support for the DAR Lean Services, its parts, and (or) individual Services (or any individual functions within the Services) to all Users in general or an individual User, in particular, without prior notice.
    4. DAR TECH shall have the right to restrict or prohibit (temporarily or permanently) the User’s access to the DAR Lean Platform, App and/or Services to its functionality, if the User has violated ethical standards both in relation to employees of DAR TECH and other Users or has violated any provisions of these T&C.
    5. Information content of the Platform and DAR Lean App, changes in the design of the Platform and DAR Lean App, and changes in the prices of the fees may be made by DAR TECH without prior notice to the Users.
    6. After successful registration, the User shall gain access to the User’s Personal Account and be able to use the functionalities of the Platform.
    7. DAR TECH may at any time, at its sole discretion and without prior notice to the User, transfer all or part of its rights and obligations arising from these T&C and other legal documents applicable to the legal relations between the Parties to any third party.
    8. The User shall use the DAR Lean Services and the User’s Personal Account in good faith, without violating any laws, any rights or freedoms of any person (including third parties), and the standards of morality and ethics.
    9. If the User has a claim against another User in connection with the latter’s use of the Platform, the User shall address the claim directly to that User and settle the claim independently and without the involvement of DAR TECH.
    10. If the User violates the T&C, the law, standards of morality and ethics, or technical requirements or fails to meet its payment obligation, DAR TECH shall have the right to suspend, block, or delete the User’s Personal Account, prohibit, or restrict access to some or all of the functions of the DAR Lean Services using the User’s Personal Account.
    11. The User guarantees that all claims of rights holders/authors/contractors arising from the use of the DAR Lean Services information by the User in contradiction with these T&C shall be settled independently by the User, at his own expense. If DAR TECH receives claims from third parties regarding illegal use of the intellectual property on the DAR Lean Platform and DAR Lean App, the User agrees to compensate all losses of DAR TECH incurred as a result of such claims, and DAR TECH also reserves the right to unilaterally terminate these T&C as between the Parties by deleting the User’s profile.
  4. REGISTRATION CONDITIONS

    1. DAR TECH shall provide the User access to information relating to the DAR Lean Services before the User’s registration. The prerequisite for the conclusion of a contract is the registration of the User or Administrator on the DAR Lean Platform and DAR Lean App. The User shall have the right to use the DAR Lean Services after registering in his personal account and entering into these T&C.
    2. By completing registration on the DAR Lean Platform, the User makes a binding offer to conclude a contract. The User and/or Administrator also confirm that all information provided by him/her during registration is true and complete. He/she is obliged to inform DAR TECH immediately of any change in the registration data. DAR TECH may accept this offer by activating the Personal Account for the User’s use of the DAR Lean Services. With the acceptance of the offer, the contract between the Parties is concluded in the form of these T&C.
    3. If an Administrator uses the DAR Lean Services on behalf of a legal entity User, he/she shall (and hereby does) confirm his/her authority to act on behalf of that legal entity User, and such Administrator shall accept these T&C on behalf of such User.
    4. The date of the Agreement between the Parties shall be deemed to be the date of successful registration of the Administrator and/or User on the Platform or App, subject to the available functionality.
    5. Then the Administrator shall register the Users on behalf of a legal entity by successively having the User carry out all of the following specific actions:
      • clicking on the Referral Link provided to the User by the Administrator. By such clicking, the User confirms his/her intention to use the Platform’s or App Services.
      • reading and accepting the T&C, reading the Privacy Statement and successfully registering on the Platform or App.
    6. After registering, the User is given access to the User’s Personal Account using the email address or subscriber phone number, and a password is set up. When registering, the User specifies a subscriber phone number. Further use of the DAR Lean Services by the User constitutes unconditional acceptance of these T&C.
    7. It is the responsibility of the Administrator and/or the User to ensure the security and safety of the password to third parties. If the password is lost or compromised and if third parties gain unauthorised access to the Personal Account, the Administrator and/or User shall immediately notify DAR TECH at the email address: info-eu@darlean.com. Until such a notice is received, all actions taken using the Administrator and/or User’s Personal Account shall be deemed to have been accepted by the Administrator and/or User.
    8. The User undertakes not to use anyone else’s username and password to access the DAR Lean Services and not to provide their verification data to other Users or third parties to access the Platform..
  5. SERVICES FROM DAR TECH

    1. DAR TECH offers Users free (limited access) and several paid subscriptions with additional functions. Full details of the prices and information on the individual subscriptions can be found at: https://darlean.com/en/plans.
    2. DAR TECH shall provide the User with the purchased Services during the term of the applicable Subscription Period in accordance with these T&Cs. This does not affect DAR TECH's right to terminate the contract between the Parties for a good cause or as otherwise provided in these T&C.
    3. For more information on the services, products, information, contract or subscription period and performance of DAR TECH, please refer to: https://darlean.com/en.
  6. SUBSCRIPTION FEE AND PAYMENT PROCEDURE

    1. The prices for the various payment versions are listed on https://darlean.com/en/plans. These prices are not binding and exclude the applicable statutory taxes. As soon as a contract is concluded, the fee is payable and due immediately.
    2. The cost of access to the functionality of the DAR Lean Services may change at the discretion of DAR TECH; however, a change in such cost shall not affect the cost of access to the DAR Lean Services functionality for Users who have paid such cost in full at the previous price for the remainder of the applicable Subscription Period only. DAR TECH shall notify Users of changes to the DAR Lean Services functionality by specifying the cost of the Platform in accordance with Section 6.1.
    3. The purchase of access to the functionality of the DAR Lean Services shall be for a certain period. At the same time, the User shall have the right to select the period for purchasing access to the functionality of the DAR Lean Services (hereinafter “Subscription Period”) in the relevant tab of the Platform from a limited selection of possible Subscription Periods.
    4. Payment for a subscription to access the functionality of the DAR Lean Platform and Services shall be made through electronic payment system providers allowing payment by credit or debit cards of international payment systems. For payment, the User must select one of the payment methods offered on the DAR Lean Platform. Other payment methods are not possible.
    5. In terms of implementing the payment infrastructure, the DAR Lean Services is based solely on financial services.
    6. The User agrees that DAR TECH is not responsible for failures in operating the payment systems.
    7. The processing of card data entry and the payments themselves shall be carried out by a financial service provider.
    8. Payment obligations shall be considered to have been fulfilled by the User if the payment is authorised in the system. The proof of the payment shall be the payment system information about the payment made.
    9. DAR TECH shall have no control over the electronic payment system and shall not be responsible for errors in such a payment system. If, as a result of such errors, the User’s money is debited, but the system does not authorise the payment, the obligation to return the funds to the User shall lie with the electronic payment system provider.
    10. If the User does not fulfil his payment obligation towards DAR TECH, DAR TECH is entitled to temporarily block the User's profile until the owed payment has been received. All other claims of DAR TECH remain unaffected by this.
  7. INTELLECTUAL PROPERTY

    1. The DAR Lean Platform, App and Services contain the results of intellectual activity owned by DAR TECH. DAR TECH owns and reserves all right, title, and interest in and to the DAR Lean Platform, App and the Services, including without limitation any intellectual property rights therein or thereto.
    2. By using the DAR Lean Services, the User acknowledges and agrees that all content on the Platform and App, and the structure of content on the Platform, are protected by copyright, trademark, and other intellectual property rights and that these rights are valid and protected in all forms, on all media and in relation to all technologies, whether currently existing or later developed or created. No rights to any content on the Platform, including but not limited to audio-visual works, images, methodological materials, or trademarks, shall be transferred to the User as a result of using the DAR Lean Services and entering into these T&C.
    3. Without prejudice to the universality of the foregoing provisions, the User acknowledges that the DAR Lean Services contain the results of intellectual activity, protected rights, and other materials of third parties and that, as between the Parties, such rights belong to DAR TECH. The User is prohibited from copying, modifying, changing, deleting, supplementing, publishing, transferring the objects of exclusive and personal non-property rights contained in the Platform or App, creating derivative works, making, or selling products based thereon, reproducing, displaying, or in any other way exercising or using such rights without the express permission of the rights holder.
    4. DAR TECH shall grant a limited, personal, non-exclusive, non-commercial, revocable, and non-transferable license to view the DAR Lean Services content to anyone who has accepted the T&C. The User undertakes not to copy content from the Platform using automated systems (such as scripts, bots, spiders, scanners, etc.) or using other information extraction systems and technologies (frames, User data extraction masks) without the prior written permission of the respective right holder. No materials from the DAR Lean Services may be copied, reproduced, modified, republished, uploaded, posted on third-party products, transferred to third parties, or distributed in any form or by any means without the prior written consent of DAR TECH except as expressly provided in these T&C.
    5. DAR TECH shall have the right to set limits on access to the DAR Lean Services products, including setting time and quantitative limits in order to prevent unauthorized access to the DAR Lean Services products by third parties.
    6. Suggestions made by Users do not give rise to any property rights of the User against DAR TECH. Notwithstanding any provision in these T&C to the contrary, DAR TECH may use, develop and implement any information, suggestions, comments, or other feedback (collectively, “Feedback”) provided to DAR TECH by or on behalf of User in connection with the development, operation, marketing and sale of the Platform and/or Services, in its discretion and with no compensation to any person providing such Feedback, irrespective of any intellectual property or proprietary rights claimed by User in such Feedback. User represents that it has not, and will not, knowingly provide Feedback that is subject to any third-party intellectual property rights.
  8. PERSONAL DATA

    1. Personal data of the User will be stored and processed automatically by DAR TECH in the performance of this contract. In this regard, DAR TECH hereby refers to the Privacy Statement available at https://darlean.com/en/policy.
    2. Insofar as DAR TECH processes Personal Data of Data Subjects attributable to the User (including, but not limited to employees or third parties of the User to whom the User has – within the limitations and prerequisites laid out in the Platform – granted access to the Platform, the App or to Services), DAR TECH shall be Processor within the meaning of Article 4(8) GDPR and the respective User shall be Controller within the meaning of Article 4(7) GDPR. In such a case, the Contracting Parties agree that the Annex to the Terms & Conditions: Processing Agreement for the use of the DAR Lean Platform together with the appendices referenced therein, available at [Link] (hereinafter “Data Processing Agreement”) shall apply as an agreement pursuant to Article 28 GDPR. This Data Processing Agreement shall be deemed an integral part of these T&C.
  9. LIABILITY / DISCLAIMER OF WARRANTIES

    1. DAR TECH shall not be liable for the performance of the DAR Lean Services and does not guarantee the uninterrupted operation of the DAR Lean Services. DAR TECH also does not guarantee the safety of the information posted on the Platform and App and the possibility of uninterrupted access to the Platform and App.
    2. The Platform and App may contain links to other websites or services on the Internet (hereinafter “Third-Party Websites”). DAR TECH shall not check these Third-Party Websites or their content for compliance with any requirements (authenticity, completeness, legality, etc.). DAR TECH shall not be liable for any information or materials posted on Third-Party Websites to which the User gains access in connection with the use of the DAR Lean Platform or Services, including any opinions or statements expressed on Third-Party Websites, advertisements, etc., as well as for the availability of such websites or content and the consequences of their use by the User.
    3. DAR TECH will not be liable for any direct, indirect, incidental, special, exemplary or consequential damages, personal injury/wrongful death, lost profits, lost data, or business interruption, the use or misuse of submissions or content in any way whatsoever arising out of the use of, or inability to use, the Platform and/or any Services, whether or not DAR TECH is advised of the possibility of such damages. In the event that the foregoing exclusion of liability is found by a court of competent jurisdiction to be unenforceable, and a determination is made that DAR TECH is liable, under no circumstances will DAR TECH be liable to any person or entity for more than the amount paid to DAR TECH by such person or entity in the 90 days immediately preceding the date on which the claim was first asserted.
    4. The User shall be liable to DAR TECH for the legality of all instructions given and shall indemnify and hold DAR TECH harmless from and against any and all damages and losses resulting from compliance with such instructions. Further, each User shall defend, indemnify and hold harmless DAR TECH from and against all liability, claims, actions, and expenses, including attorneys' fees and costs, arising out of such User’s use of the Platform and/or Services or such User’s breach or alleged breach of any term, condition, obligation, representation or warranty in this T&C. The User agrees that the provisions in this paragraph will survive any termination of such User’s Personal Account, the Platform or Services, or these T&C.
    5. DAR TECH does not guarantee that the DAR Lean Services meet the User’s requirements and that access to the Platform will be uninterrupted, fast, reliable, or error-free. Software and hardware errors both on the side of DAR TECH and on the side of the User, which made it impossible for the User to access the Platform, are force majeure circumstances and grounds for exemption from liability for non-fulfilment of obligations by DAR TECH under these T&C.
    6. The presentation, information and advertising of products and services on the DAR Lean Platform and/or the App and/or Third-Party Websites and/or any other websites, folders or advertising materials do not constitute a binding offer by DAR TECH to sell specific products or services.
    7. DAR TECH shall not be responsible for advertising materials distributed using the Service and Platform products, as well as for goods and services offered in accordance with these advertising materials.
    8. Subsidiaries, directors, employees, managers, agents, representatives, or vendors of DAR TECH may not give express or implied warranties on behalf of DAR TECH.
    9. Furthermore, to the extent permitted by applicable law, DAR TECH disclaims all express and implied warranties regarding the DAR Lean Services suitability for specific purposes not expressly defined in these T&C, including without limitation any warranty regarding the commercial value, respect for property rights, protection against computer viruses, title, non-infringement, merchantability, or fitness for a particular purpose.
    10. DAR TECH cannot guarantee the absence of errors and defects on the Platform and/or App, as well as uninterrupted access to the Platform and/or App, which may depend on the network connection, the User’s software and equipment, and other factors. The User agrees that he/she is solely responsible for using the Service and the Platform products. DAR TECH cannot guarantee that the Platform or Services are fully available in all jurisdictions, therefore, the use of the DAR Lean Services is permitted subject to the laws of the Commonwealth of Massachusetts.
    11. Each User forever releases, discharges, and covenants not to sue DAR TECH from and with respect to any and all liability, claims, actions, and expenses that may arise, whether caused by the negligence of DAR TECH or otherwise, in connection with the User’s use of the Platform and/or Services or the User’s interaction with any person or entity through or as a result of the Platform and/or Services.
    12. DAR TECH shall have no responsibility or liability for, or involvement with, any relationship that exists or comes to exist between or among Users of the Platform.
    13. To the extent permitted by applicable law, each User and DAR TECH agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Platform and/or Services or this T&C (including the Privacy Policy) must be filed within ONE (1) YEAR after such claim or cause of action arose (or, if longer, within the shortest statute of limitations for such claim which the Parties may establish by agreement) or the claim will be forever barred.
  10. Additional provision for the use of the dar lean app

    1. The User is granted a non-exclusive, non-transferable and limited right by DAR TECH to access and use the DAR Lean App. This use is solely for personal and non-commercial purposes.
    2. The User may download and install the App from the respective application stores. The availability of the App may vary depending on the device, operating system and region.
    3. The User may not reproduce, distribute, make publicly available, modify or otherwise use the App without authorisation. The App may not be decompiled, reverse engineered, disassembled or otherwise converted into a readable form.
    4. Updates, upgrades and modifications to the App will be made at DAR TECH's sole discretion and may change the way the App is used or restrict the use of the App.
    5. DAR TECH cannot guarantee that the App will be error-free or uninterrupted at all times. Outages may occur due to maintenance, updates or for other reasons beyond DAR TECH's control.
    6. The App is protected by copyright and all rights thereto are owned by DAR TECH or its licensors. By using the App, the User does not acquire any ownership or other rights in the App other than the right to use expressly granted in these T&C.
  11. Final Provisions

    1. Except with respect to Section 11.6 (which can only be amended by mutual written agreement of the parties), DAR TECH shall have the right to unilaterally amend the T&C, with such amendments taking effect 30 days after the publication of the new version of the T&C. On each subsequent visit to the Platform or App prior to using the Personal Account, the User undertakes to read the new version of these T&C. Continued use of the DAR Lean Platform, App and Services and the User’s Personal Account shall constitute the User’s acceptance of the terms and conditions of the new version of these T&C. If the User does not agree with the terms and conditions of the new version of these T&C, he/she shall stop using the Platform and Services.
    2. Should one or more provisions of this contract be or become invalid, this shall not affect the remaining provisions of this contract.
    3. The headings of the provisions contained in these T&C are for convenience only and shall not be used in interpreting them.
    4. This T&C and all aspects of the Platform and Services will be governed by and construed in accordance with the internal laws of the United States and the Commonwealth of Massachusetts governing contracts entered into and to be fully performed in Massachusetts (thus, without regard to conflict of laws provisions), regardless of any User’s location.
    5. With respect to any disputes or claims not subject to informal dispute resolution or arbitration (as set forth below), each User agrees not to commence or prosecute any action in connection therewith other than in the state or federal courts located in Boston, Massachusetts, and each User hereby consents to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in the state and federal courts located in Boston, Massachusetts.
    6. 11.6. To expedite resolution and control the cost of any dispute, controversy, or claim related to this T&C ("Dispute"), each User and DAR TECH agrees to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one party to the other. If such User and DAR TECH are unable to resolve a Dispute through informal negotiations within 30 days, either such User or DAR TECH may elect to have the Dispute (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. EACH USER UNDERSTANDS THAT ABSENT THIS PROVISION, SUCH USER WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Streamlined Arbitration Rules and Procedures (the “Rules”) of JAMS, which is available at the JAMS website at www.jamsadr.com. The determination of whether a Dispute is subject to arbitration will be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator. The User’s arbitration fees and share of arbitrator compensation will be governed by the Rules. The arbitration may be conducted in person, through the submission of documents, by phone, by video conference, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Notwithstanding the above, each User and DAR TECH agrees that arbitration will be limited to the Dispute between DAR TECH and the User individually. To the full extent permitted by law, (a) no arbitration will be joined with any other; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. Each User and DAR TECH agrees that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of DAR TECH’s intellectual property rights; and (b) any claim for injunctive relief or to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
    7. The User may obtain any clarification on the matters of interest by contacting DAR TECH by email at info-eu@darlean.com.

Annex to the Terms & Conditions (T&C)

Processing Agreement for the Use of the DAR Lean Platform of DAR TECH Limited (the “Agreement”) in respect of Personal Data of a US Contractual Partner

  1. Preamble and Scope of this Agreement, Annex to the Terms & Conditions

    1. This Agreement is an integral part of the Terms & Conditions (T&C) on the use of the DAR Lean Platform concluded between DAR TECH Limited, Themistokli Dervi, 3, Julia House, CY-1066 Nicosia, Cyprus and the Contractual Partner.
    2. This Agreement serves as a Processing agreement pursuant to Article 28 of the General Data Protection Regulation (GDPR) between the Contractual Partner as Controller pursuant to Article 4 (7) GDPR and DAR TECH as Processor pursuant to Article 4 (8) GDPR. For the purpose of this Agreement, the terms of the General Data Protection Regulation shall apply.
    3. This Agreement shall only apply between DAR TECH and the Contractual Partner if the Contractual Partner is based within the United States of America.
  2. Definitions

    • DAR Lean Platformmeans the cloud-based internet platform operated by DAR TECH under the web address https://app.darlean.com, which allows Users to organize and manage operational processes as well as teamwork, including, inter alia, productivity tools, processes, planning, HR management and reporting.
    • Annex or Agreement means this Annex to the Terms & Conditions (T&C) of DAR TECH for the use of the DAR Lean Platform.
    • Contractual Partner or Controller means any natural or legal person who concludes or has concluded a contract with DAR TECH for the use of the DAR Lean Platform which includes the Terms & Conditions.
    • DAR TECH or Processor means DAR TECH Limited, Themistokli Dervi, 3, Julia House, CY-1066 Nicosia, Cyprus.
    • General Data Protection Regulation or GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the Processing of Personal Data, on the free movement of such data and repealing Directive 95/46/EC as last published.
    • EU means the European Union.
    • EU Member State means a member of the European Union.
    • Parties refers to DAR TECH and the Contractual Partner collectively.
    • Personal Data is as defined within the T&Cs.
    • Processing means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
    • Terms & Conditions means DAR TECH’s Terms and Conditions on the use of the DAR Lean Platform.
  3. Objective of the Agreement, Contractual Partner as Controller

    1. DAR TECH undertakes to perform, on behalf of the Contractual Partner, the data Processing operations in accordance with the Terms & Conditions and this Agreement as further described in Appendix 1 of this Agreement.
    2. The Contractual Partner is deemed to be Controller pursuant to Article 4 No. 7 GDPR relating to the data Processing operations in accordance with Section 3.1. Accordingly, the Contractual Partner is obliged to implement all data protection obligations applicable to controllers under the GDPR and to monitor their implementation and compliance. The Contractual Partner confirms that before using the DAR Lean Platform, the Contractual Partner understands and is compliant with the relevant statutory provisions, in particular those relating to European and national data protection law, to which they are subject.
    3. The Contractual Partner undertakes not to make the DAR Lean Platform or individual modules or functions thereof accessible to Users if such use is prohibited under the legal provisions to which the Contractual Partner is subject. In such case, the Contractual Partner must instruct the Users without undue delay not to use the DAR Lean Platform or the relevant modules or functions, and to revoke, if possible, the User authorizations for such use; if such revocation is not possible within the DAR Lean Platform, the Contractual Partner shall immediately inform DAR TECH about this circumstance. The Contractual Partner shall indemnify and hold DAR TECH harmless for any claims of Users against DAR TECH arising from the Contractual Partner's breach of these obliga-tions.
  4. Processing by Processor, Right to Instruction

    1. DAR TECH shall process Personal Data as further described in Appendix 1 of this Agreement only on documented instructions from the Contractual Partner, including with regard to transfers of Personal Data to a third country or an international organization, unless required to do so by Union or Member State law to which DAR TECH is subject; in such a case, DAR TECH shall inform the Contractual Partner of that legal requirement before Processing, unless that law prohibits such information on important grounds of public interest.
    2. The conclusion of a contract on the use of the DAR Lean Platform between DAR TECH and the Contractual Partner to which the Terms & Conditions and this Agreement are attached as integral parts shall be deemed to be such documented instruction to process Personal Data. Subsequent instructions may also be given by the Contractual Partner throughout the duration of the Processing of Personal Data. These instructions shall always be documented.

    3. DAR TECH shall immediately inform the Contractual Partner if, without seeking legal advice, it considers that an instruction given by the Contractual Partner obviously infringes the GDPR or other data protection provisions of the EU or an EU Member State. DAR TECH shall not be obliged to seek legal advice on the performance of this Agreement and shall not provide any legal advice related to the performance of this Agreement.
    4. DAR TECH shall immediately inform the Contractual Partner whether it is obliged, under EU or EU Member State law, to process Personal Data contrary to the instructions of the Contractual Partner or without the instructions of the Contractual Partner, if such notification is legally permissible.
    5. Instructions given by the Contractual Partner must be consistent with the subject matter of this Agreement. Should DAR TECH incur an expense of more than one working hour as a result of following any individual instruction upon the explicit request of the Contractual Partner, the entire expense shall be reimbursed by the Contractual Partner.
  5. Confidentiality

    DAR TECH shall ensure that persons authorized to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

  6. Data Security

    1. DAR TECH shall implement technical and organisational measures to ensure the security of the Personal Data. This includes protecting the data against a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access to the data (Personal Data breach). In assessing the appropriate level of security, DAR TECH shall take due account of the state of the art, the costs of implementation, the nature, scope, context and purposes of Processing and the risks involved for the Data Subject.
    2. DAR TECH fulfils its obligation under Section 6.1 by implementing the measures set out in Appendix 2 of this Agreement. DAR TECH is entitled to adapt the technical and organizational measures to the current state of the art from time to time to ensure an adequate level of data security.
    3. DAR TECH shall inform the Contractual Partner of any Personal Data breach, in so far as such breach concerns data processed by DAR TECH on behalf of the Contractual Partner and results in a risk to the rights and freedoms of natural persons. This information shall be provided without delay as soon as DAR TECH becomes aware of such a breach and shall be addressed to the contact point notified in writing by the Contractual Partner.
    4. The information provided to the Contractual Partner pursuant to Section 6.3 shall include the following, as far as possible in the light of the circumstances:
      • the nature of the Personal Data breach including where possible, the categories and approximate number of Data Subjects concerned and the categories and approximate number of Personal Data records concerned;
      • the likely consequences of the Personal Data breach; and
      • the measures taken or proposed to be taken to address the Personal Data breach, including, where appropriate, measures to mitigate its possible adverse effects.
    5. DAR TECH hereby informs the Contractual Partner and the Contractual Partner expressly agrees that DAR TECH may process Personal Data as further described in Appendix 1 of this Agreement, only to the absolutely necessary extent, for the purposes of IT Security and the prevention of fraud and abuse. If certain Personal Data processed on behalf of the Contractual Partner is found to affect IT security (e.g. because certain files contain viruses), DAR TECH reserves the right to delete such data in accordance with the Terms & Conditions and to immediately inform the Contractual Partner.
    6. DAR TECH will, however, never transfer such data to third parties, unless explicitly required to do so by applicable European and/or Member State law; in such a case, DAR TECH shall notify the Contractual Partner immediately that such data transfer, including the reason and legal basis for such transfer, takes place, unless the applicable European and/or Member State law to which DAR TECH is subject prohibits such notification. DAR TECH will not process special categories of data as described in Article 9 (1) GDPR for such purposes.

  7. International Transfers

    1. Any transfer of data by DAR TECH to a third country or an international organisation shall be done only on the basis of documented instructions from the Contractual Partner or in order to fulfil a specific requirement under Union or Member State law to which DAR TECH is subject and shall take place in compliance with Chapter V GDPR.
    2. The Contractual Partner agrees that where DAR TECH engages a Sub-Processor in accordance with Section 8 for carrying out specific Processing activities (on behalf of the Contractual Partner) and those Processing activities involve a transfer of Personal Data within the meaning of Chapter V of Regulation (EU) 2016/679, DAR TECH and the Sub-Processor will ensure compliance with Chapter V of Regulation (EU) 2016/679 by using standard contractual clauses (SCCs) adopted by the Commission in accordance with Article 46(2) GDPR, provided the conditions for the use of those SCCs are met.
  8. Sub-Processing

    1. DAR TECH has the Contractual Partner’s general authorisation for the engagement of sub-processors from an agreed list pursuant to Appendix 3 of this Agreement. DAR TECH shall inform the Contractual Partner of any intended changes concerning the addition or replacement of other processors or sub-processors (hereinafter collectively “Sub-Processors”), thereby giving the Contractual Partner the opportunity to object to and prohibit such changes. If the Contractual Partner does not object within two weeks after such notification, the addition or replacement shall be deemed to have been approved. If such objection is raised, DAR TECH shall be entitled to terminate this Agreement as well as the underlying contractual relationship with the Contractual Partner to the end of the month by giving two weeks‘ notice.
    2. Where DAR TECH engages another Sub-Processor for carrying out specific Processing activities on behalf of the Contractual Partner, the same data protection obligations as set out in this Agreement shall be imposed on that Sub-Processor by way of a contract, in particular providing sufficient guarantees to implement appropriate technical and organizational measures in such a manner that the Processing will meet the requirements of applicable data protection law.
    3. Where that Sub-Processor fails to fulfil its data protection obligations, DAR TECH shall remain fully liable to the Contractual Partner for the performance of that Sub-Processor’s obligations.
  9. Assistance

    1. Taking into account the nature of the Processing, DAR TECH shall assist the Contractual Partner by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the Contractual Partner‘s obligation to respond to requests for exercising the Data Subject‘s rights under applicable data protection law, including Chapter III of the GDPR. DAR TECH shall fulfil this obligation by forwarding requests received from Data Subjects to the Contractual Partner. If the Contractual Partner deems it necessary to receive additional support from DAR TECH and DAR TECH agrees to provide such support, DAR TECH shall be entitled to demand additional appropriate remuneration for rendering such additional support.
    2. Moreover, taking into account the nature of Processing and the information available to DAR TECH, DAR TECH shall assist the Contractual Partner in ensuring compliance with the Contractual Partner’s obligations under applicable data protection law, including Articles 32 to 36 of the GDPR. DAR TECH shall do so by (i) taking the measures set forth in Sections 5 (“Confidentiality”) and 6 (“Data Security”) of this Agreement; (ii) notifying the Contractual Partner of a breach of Personal Data pursuant to Section 6.3; and (iii) providing the information set forth in Appendix 1 of this Agreement. If the Contractual Partner deems it necessary to receive additional support from DAR TECH and DAR TECH agrees to provide such support, DAR TECH shall be entitled to demand additional appropriate remuneration for rendering such additional support.
  10. Deletion and Return of Personal Data

    1. DAR TECH hereby informs the Contractual Partner that currently a deletion of the entire Workspace is only possible by way of a separate written notification from the Contractual Partner to DAR TECH. DAR TECH is entitled to integrate such functionality into the DAR Lean Platform in the future.
    2. DAR TECH shall moreover, at the choice of the Contractual Partner, delete or return all the Personal Data to the Contractual Partner after the end of the provision of services relating to Processing, and delete existing copies unless applicable Union or EU Member State law requires storage of the Personal Data.
  11. Audit

    1. DAR TECH shall make available to the Contractual Partner all information necessary to demonstrate compliance with the obligations laid down in this Agreement.
    2. DAR TECH shall allow for pre-notified inspections to be carried out during business hours by the Contractual Partner or a third party commissioned by the Contractual Partner. Such inspections may be carried out at reasonable intervals and in a manner that does not interfere with the business of DAR TECH. Costs arising from such audits shall be borne by the Contractual Partner. DAR TECH shall be entitled to reasonable remuneration for all services rendered in connection with its support of inspections.
    3. DAR TECH may also fulfil its obligations under Section 11.2 by having an independent third party carry out a review at least every three years and sending the summary audit results to the Contractual Partner.
  12. Liability

    1. The liability of both Parties is limited to gross negligence. Liability for mere financial losses, including a loss of profit, is excluded.
    2. Notwithstanding the foregoing, the Contractual Partner shall be liable to DAR TECH for the legality of all instructions given and shall indemnify and hold DAR TECH harmless from and against any and all damages and losses resulting from compliance with such instructions.
  13. Miscellaneous

    1. The Final Provisions (Section 10) of the Terms & Conditions shall also apply for this Agreement.
    2. In the event of a contradiction between this Agreement and the provisions of related agreements between the Parties existing at the time when this Agreement is agreed or entered into thereafter, this Agreement shall prevail. This shall not apply for future amendments to this Agreement.

Appendix 1: Description of the Processing

DAR Lean Platform Processing: Definitions

  • Users: Users of the DAR Lean Platform who are either (i) the Contractual Partner, (ii) in a contractual relationship with the Contractual Partner (e.g. as employees or contract partners), or (iii) to whom the Contractual Partner has granted access to the DAR Lean Platform.
  • Interested Party: A natural person who is not yet a User of the DAR Lean Platform but has received an invitation to use it.
  • Workspace Data: Personal Data that a User enters by using the various modules of the DAR Lean Platform within a Workspace, in particular:
    • Invitation Data: This includes Personal Data entered by the User for the purpose of inviting an Interested Party, such as in particular the e-mail address as well as the intended role.
    • Collaboration Data: This includes Personal Data that occurs as a result of multiple Users interacting with each other or within a Team, specifically Personal Data contained in project plans, functional personal tasks, meeting notes, Personal Data related to video conferencing (including video transmission), or related User assignments/assignments.
    • Team Data: This includes Personal Data related to the Team (including human resources) of a Workspace, in particular listings of Users, roles, hierarchies, employee contract terms (if applicable), working time records, leave dates and types.
    • Work Data: This includes Personal Data related to tasks, in particular the assignment of Users to tasks, Per-onal Data related to processes, projects or budgets.
    • Media Data: This includes Personal Data contained in uploaded files, such as Word and PDF files, image, video and audio files.
  • Special categories of personal data: DAR TECH confirms that free-text fields are available within the DAR Lean platform. Whether DAR TECH processes special categories of Personal Data pursuant to Article 9 (1) GDPR is dependant upon whether Users enter such data into the free-text fields within the DAR Lean Platform.

Processing activities on behalf of the Controller (Contractual Partner):

Categories of data subjects: Categories of personal data: Subject matter and nature: Purpose: Duration of the processing:
Users Workspace Data Processing (especially collecting, recording, organizing, structuring, storing, retrieving, combining or erasing) Personal Data that has been entered by the User into the DAR Lean Platform in accordance with the Terms & Conditions as well as this Agreement. The scope of Processing is depending on the subscription plan chosen by the Contractual Partner. Provide Collaboration Tools to Users on behalf of the Contractual Partner Duration of the contractual relationship between the Contractual Partner and DAR TECH.
Users, Interested Party Name, E-Mail Collecting the name and e-mail address of an Interested Party from the User, transmission of an e-mail, storing the invitation data. Invite Interested Parties to the DAR Lean Platform on behalf of the Contractual Partner Until the transmission of the invitation e-mail and then for a reasonable time within which the Interested Party is able to accept the invitation
Users Workspace Data Accessing User’s Workspace Data on an individual basis upon User’s explicit request. Provision of technical assistance and support to Users upon request, on behalf of the Contractual Partner Until the completion of the technical assistance or support activity

Appendix 2: Technical and organizational measures

DAR TECH has implemented suitable technical and organizational measures to fulfil the legal requirements set forth in Article 32 GDPR. These measures include inter alia:

  1. Pseudonymization

    Implementation of suitable pseudoymization methods.

  2. Encryption

    Implementation of SSL encryption, encryption of local hard drives.

  3. Confidentiality

    • Physical access control

      No unauthorized access to data Processing systems, e.g. magnetic or chip cards, keys, electric door openers, plant security or gatekeepers, alarm systems, video systems;

    • Access rights

      No unauthorized system use, e.g. secure passwords, automatic locking mechanisms, two-factor authentication, encryption of data media;

    • Access control

      No unauthorized reading, copying, modification or removal within the system, e.g. Authorization concepts and needs-based access rights, logging of accesses;

    • Separation control

      Separate processing of data collected for different purposes, e.g. multi-client capability, sandboxing;

    • Pseudonymization (Art. 32 para. 1 letter a GDPR)

      The processing of personal data in such a way that the data can no longer be assigned to a specific data subject without the inclusion of additional information, provided that this additional information is kept separately and is subject to appropriate technical and organizational measures.

  4. Integrity

    • Transmission control

      No unauthorized reading, copying, modification or removal during electronic transmission or transport, e.g. encryption, Virtual Private Networks (VPN), electronic signature.

    • Entry control

      Determining whether and by whom personal data have been entered, modified or removed from data processing systems, e.g: logging, document management.

  5. Availability and resilience

    • Availability control

      Protection against accidental or wilful destruction or loss, e.g. backup strategy (online/offline; on-site/off-site), uninterruptible power supply (UPS), virus protection, firewall, reporting channels and emergency plans;

    • Rapid restorability

  6. Procedures for regular review, assessment and evaluation

    • Data protection management;
    • Incident-Response-Management;
    • Privacy-friendly default settings (Art. 25 (2) GDPR);
    • Order control
    • No data Processing in the sense of Art. 28 GDPR without corresponding instruction of the Contractual Partner, e.g. clear contract drafting, formalized order management, strict selection of the service provider, obligation to assure in advance, and follow-up checks.

Appendix 3: Sub-Processors

Sub-Processor Function Country Legal basis for data export
DAR Solutions LLP., 180640002340 Almaty, Koktem microdistrict 2 – 22, Kazakhstan Technical Assistance and Support of Users Kazakhstan Standard Contractual Clauses (SCC)
AMAZON WEB SERVICES EMEA SOCIÉTÉ À RESPONSABILITÉ LIMITÉE 38 AVENUE JOHN F. KENNEDY, L-1855 LUXEMBOURG Hosting Luxembourg (EU Member State)